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Terms of Web Usage

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Terms of Web Usage

Terms and Conditions of the use of the Website of Hapag-Lloyd Aktiengesellschaft and its Group Companies.

1. General use

The use and calling up of the Hapag-Lloyd website is subject to the following terms and conditions. Hapag-Lloyd does not recognize any conflicting conditions, unless other terms are expressly agreed on in writing.

2. Website Use and Access

By entering this website and / or any of its subsites („Website“), you accept that you may only use the Website for the purposes for which it was created, i.e. for accessing general or specific information regarding Hapag-Lloyd and / or its services (“Purpose”) in accordance with the Hapag-Lloyd legal terms as displayed on the Website from time to time (“Website Terms”). You must not use the Website for any purpose other than the Purpose (“Prohibited Uses”). Particularly, but without any limitation, you must not make use of the Website by way of one or more of the following Prohibited Uses:

  1. use the Website in a way that constitutes a breach of the Website Terms;
  2. use the Website in a way that violates any applicable laws and/or the rights (including, without limitation, intellectual property rights) of Hapag-Lloyd or others;
  3. upload, transmit and/or disseminate files or information containing viruses, time bombs, worms, Trojan horses, corrupted files or any other software or programs that are capable of damaging another person’s computer software or hardware;
  4. use or access the Website in any way (whether manually or by way of automated programmatic access such as data gathering and extraction tools/routines/scripts) that, in Hapag-Lloyd’s sole discretion, is capable of adversely affecting the performance of the Website and/or the services provided on it towards other users.

Framing of this website or any part of it is prohibited.

In addition to any other rights it may have under applicable laws, Hapag-Lloyd reserves the right in its sole discretion to block your access to this Website permanently or temporarily in any cases of Prohibited Uses. In addition, Hapag-Lloyd may, at its sole discretion, (a) remove any material concerning or uploaded by you from the Website, (b) take legal action against you in order to recover any and all damages (including reputational damages and legal and administrative costs) incurred resulting from the breach, (c) where applicable, require you to sign a declaration of discontinuance, (d) forward to public authorities any pieces of information it deems appropriate in order to enable that applicable laws are enforced, and/or (e) take any other action it deems appropriate to mitigate its losses and safeguard that the Website is not misused, now and in future.

3. Copyright

All rights relating to the design and contents of this website always remain with Hapag-Lloyd. Copying and downloading the website or parts of it is permitted for private use by the user only in so far as we do not request the user to act differently (for example, download specific forms or information). In any case copying or other usage for commercial purposes, particularly passing on for payment, is not permitted.

3. Links

Where we refer via links or hyperlinks to other websites or web pages, we assume no liability or responsibility for the privacy practices or the content of these pages. The references are made solely for non-binding information or advertising purposes.

5. Concluding contracts

In so far Hapag-Lloyd enables the user to conclude contracts with Hapag-Lloyd via the Hapag-Lloyd website, the specific terms and conditions of business of Hapag-Lloyd exclusively apply for these contracts. These can be called up via our own link or requested from Hapag-Lloyd Aktiengesellschaft, Ballindamm 25, D-20095 Hamburg. If Hapag-Lloyd transfers data to the user, this data is to be checked immediately. In the event of transmission errors Hapag-Lloyd is entitled to contest the relevant declarations.

Hapag-Lloyd's data transmission is constantly inspected for computer viruses. However, it cannot be ruled out that via this data transmission software of the user is damaged by viruses in so far as the user has not taken any relevant counter-measures. Receipt and storage of data sent by Hapag-Lloyd at the user's request is thus effected only at the user's risk. In particular, Hapag-Lloyd assumes no liability whatsoever for data for which the user has omitted to make back-up copies at regular intervals (at least once daily).

6. No liability assumed for erroneous information

Even if we assume that the information and contents provided by us are accurate, errors or inaccuracies may still occur. Hapag-Lloyd is not liable for the correctness of the information and contents of the website of Hapag-Lloyd or any consequences arising from the use of the information and contents. This information and contents is provided solely for advertising purposes and is not binding. No warranty, whether express or tacit, is provided. Another condition applies only if Hapag-Lloyd and the customer have expressly agreed on something else or Hapag-Lloyd intends to vouch for the correctness of the information in an identifiable way.

7. Access to pages protected by a password or otherwise protected

Access to and use of pages of this website protected by a password or otherwise protected is permitted only to authorized persons.

You are responsible for maintaining password secrecy.  Do not share your password with any other person. Change your password regularly to minimize the possibility of unauthorized access to your account.

8. Applicable law/venue

Exclusively German law applies for the use of the Hapag-Lloyd website. The venue for all disputes arising out of the use of the website, is, provided that the customer is a merchant, Hamburg, Germany.


(As of: August 2010)