Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

The Hapag-Lloyd Online Business Suite is a fully featured platform that helps you to manage your shipping process seamlessly online. The intuitive navigation makes shipping easier for you than ever before. Integrate our web and mobile solutions into your daily business now – and make shipping more convenient for you!

Find more information on each step of the shipping process below and discover the new way of doing business online with Hapag-Lloyd.

A Brand-New Quotation Experience

On an all-new overview page, you can find all your quotation options with Hapag-Llyod at once and get even more guidance to choose the best quotation option for your business needs.

Go to Overview

Detention & Demurrage Calculator

The new D&D Calculator provides information regarding your detention and demurrage free time and fees. Enter your shipment number, select the required details and get an email in under five minutes. Currently, the tool supports merged detention and demurrage for import.

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Simplify Dispute Management: Check Status Anytime, Anywhere

Checking the status of your disputes has never been easier. From now on you can check the status of all disputes submitted in the past 90 days online, anytime, with our new intuitive, user-friendly dispute overview.

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Quotation List Filters and Improved Navigation

Enjoy easier navigation in the Quotation list by simply clicking on the quotation number to see all quotation details. We’ve also added new filters for quotations containing: in-gauge cargo, Dangerous Goods or Additional Services like Ship Green.

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Quick Quotes: Boost Your Business - Fast and Easy.

Get instant, competitive rate quotation in less than 30 seconds and submit your bookings with just a few easy clicks. It’s fast, easy and available anytime, anywhere.

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Quick Quotes Spot: Instant and Guaranteed.

Request your fixed rate, immediately see the available voyages for your selected routing, and get your confirmed booking with guaranteed fulfillment.

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Special Cargo Quotes: Easy. Online. Customized.

Get your customized quote for out-of-gauge and breakbulk cargo easily online with Hapag-Lloyd.

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Find schedule information customized to your transport request with our interactive schedule tool and make use of additional helpful schedule features.

Interactive Schedule
Download
via Fax / E-Mail
Subscription

Interactive Schedule

Interactive Schedule provides you with your individual schedule information customized to your needs.

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Download

Download or view your schedule of voyages between selected regions either as PDF or Excel file.

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via Fax / E-Mail

Request a copy of schedule information via fax or email.

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Subscription

Receive regular updates of schedule information per service or per region via fax or email.

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Booking: Your Guided Booking Request

Request your booking with just a few clicks and manage your bookings all in one place.

Ship Green: The Easy Way to Avoid Emissions

With Ship Green, you can easily avoid 25, 50, or 100% CO2e emissions by directly booking climate-friendly shipments online. 

Shipping Guarantee: Get Your Peace of Mind.

Secure a spot for your container on the desired vessel and protect your shipment from any rollovers with just a few clicks.

Additional Freetime: Take Your Time

Purchase container-detention time for your shipments after placing a booking in addition to the free-time tariffs – easy, online, and at a reduced price.

Quick Cargo Insurance: We’ve Got You Covered.

Get access to our high-class cargo insurance for selected countries and enjoy additional security for your cargo.

BL Draft Approval: Swift Online Review

Review, edit, and approve your Bills of Lading.

Wave BL: Electronic Bill of Lading (eBL)

Handle your Bills of Lading fully digitally by using our WAVE BL service.

Cargo Claims: Easily submitted. Efficiently resolved.

File claims quickly and easily for damaged freight with Hapag-Lloyd’s Cargo Claims web solution.

ODeX: Digital Invoice Payment Solution for Shipping

Your seamless, automated, and efficient online invoice solution

VGM - Verified Gross Mass

Easily submit your VGM data via the Hapag-Lloyd web solution.

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Shipping Instructions

Submit your Shipping Instructions with easy-to-use PDF documents.

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Tracking

Get instant access to your transport data whenever you need it. Wherever you need it. You can choose between tracking by container or by booking.

Hapag-Lloyd LIVE: Your Cargo - Online

Hapag-Lloyd LIVE is our remote reefer monitoring solution, showing the GPS location, temperature and other key data in real time. This tool is currently available in selected locations.

Import Overview

Monitor and check your customs declarations via the customs overview and make use of all relevant customs and advanced filing systems.

Customs Clearance: Fast. Easy. Done.

Clear your customs directly online with Hapag-Lloyd. Now available for exports and imports from/to selected countries.

New Navigator 2.0: Take Charge of Your Shipments.

Enjoy the new look and enhanced search function. Find all the details and documents you need for smooth sailing with our new Navigator 2.0.

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Online Business Suite User Guide

The Online Business Suite User Guide provides you a description of how to use Hapag-Lloyd's web and mobile solutions.

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Procurement & Supplier Information

Our procurement activities include everything required for the supply chain.

DIReCT

This application empowers suppliers to provide information regarding delays and actual arrival times – fast and easy.

Get updates about services, rates, and surcharges, as well as stories about Hapag-Lloyd, our customers, and the industry, just by subscribing to CustomerNEWS.

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Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

Newest Updates

A Brand-New Quotation Experience

Detention & Demurrage Calculator

Simplify Dispute Management: Check Status Anytime, Anywhere

Quotation List Filters and Improved Navigation

Web & Mobile Solutions in Detail

Quote

Quick Quotes: Boost Your Business - Fast and Easy.

Quick Quotes Spot: Instant and Guaranteed.

Special Cargo Quotes: Easy. Online. Customized.

Schedule

Book

Booking: Your Guided Booking Request

Ship Green: The Easy Way to Avoid Emissions

Shipping Guarantee: Get Your Peace of Mind.

Additional Freetime: Take Your Time

Quick Cargo Insurance: We’ve Got You Covered.

Documentation

BL Draft Approval: Swift Online Review

Wave BL: Electronic Bill of Lading (eBL)

Cargo Claims: Easily submitted. Efficiently resolved.

ODeX: Digital Invoice Payment Solution for Shipping

Track

Tracking

Hapag-Lloyd LIVE: Your Cargo - Online

Import

Import Overview

Customs Clearance: Fast. Easy. Done.

Information at a Glance

New Navigator 2.0: Take Charge of Your Shipments.

Online Business Suite User Guide

For Suppliers

Procurement & Supplier Information

DIReCT

Always Stay up to Date