Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
If you have forgotten your password for the Hapag-Lloyd Online services, you can here send a request to Hapag-Lloyd to resent your password to your Email account.
Input your User Id or your E-mail address and press the 'Find' button.
The lower section informs you whether the given User Id or E-mail address could be found within the Hapag-Lloyd database. If so, your password will be sent to your E-mail account. If not, please contact your local Hapag-Lloyd office.
For security reasons you will be asked to enter the letters from the displayed image into the field provided.If you have difficulties reading the image, you can request a new code by clicking the respective link.
The 'Forgot your Password' service is reachable via the Online Business Menu / My Account or directly via our Home page.
Microsoft stopped supporting your web browser in January 2016. As of April 2016 your web browser ( IE8 or lower ) is no longer fully supported by our website.
To continue to make full use of our website and for a faster, more reliable and secure browsing experience, we encourage you to upgrade to a newer version or other modern browser.
A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page