Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
*When tracing via the container number it could happen that the container is already assigned to the next transport. In this case, please start your search using the booking (shipment) or B/L number.
**App language adjusts to the language selected in the mobile app settings.
The Hapag-Lloyd App is available in the following stores:
Google Play and the Google Play logo are trademarks of Google Inc.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
The “Shipments” menu will show the latest 15 shipments. However, you can click on Load more button at the bottom of the screen to find 15 more shipments. You may repeat this until you see all desired transports.
In the Shipments screen, “You can pull down to refresh” to get the latest shipments. If the transport is still not visible, it might not be confirmed yet.
The container wise VGM status is not available currently but the same will be included in the upcoming enhancements.
Yes, you can track the status of the container using the booking number, BL number and the container number.
If the containers are not linked to the booking, then the search result will not show any container number.
Yes, you can share the status of a container by clicking the share button on the top right corner of the search results.
Yes! The auto routing is possible only if there is an inland location either in start or the end location. Up on creating a quotation which has an inland as a start or end location, open the quotation, then click the 3 dots on the top right corner to use the auto routing functionality.
Yes, you can send the quotation to your mailbox by clicking the “Mail” button at the end of the quotation screen.
You can find the transit days and the arrival date information from the service section of the mobile app.
Yes, you can download the PDF. Up on opening the PDF, click the 3 dots on the top right corner and click download.
From the settings menu, you can click on the “repeat hints” link so that the app will display the list of all hints once again.