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Italy - Manual Booking fee

We would like to inform you that effective January 1, 2019 Hapag-Lloyd will implement a Manual Booking Fee of EUR 30 per booking not received electronically (i.e. not via our Hapag-Lloyd Online Business Web Booking tool, direct EDI or other portal solutions like INTTRA or GT Nexus), as follows:

Charge Type Description Charge Code Service or Remarks Fee per booking
Manual Booking Fee MBF Booking not submitted via e-channels 30 EUR

In case you have not joined these e-solutions yet, we would like to encourage you to start looking at the most suitable e-channel which may meet your requirements.

In order to get a direct assistance you are welcome to contact our e-Business experts as noted below:

Elisa Di Salvo [email protected] Phone: 010 25490592
Friedrich Lustig [email protected] Phone: 010 25490498

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