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USA – Manual Shipping Instruction Fee

Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in the USA are already enjoying the benefits of our e-Business solutions.

We would like to inform you that with effect from November 1, 2018 Hapag-Lloyd (America), LLC will implement a Manual Shipping Instruction Fee for Shipping Instructions (SI’s) received manually and not via our provided e-Business channels as per below (e.g. via e-mail) as follows:

  • USD 50 / Manual Shipping Instruction – MSI

This ‘Manual SI Fee’ (MSI) will not be charged for Shipping Instructions sent via the three below mentioned e-channels:

  • Hapag-Lloyd eaSI Applications (for registered Users)
    eaSI Mail (PDF) and eaSI Online (PDF)
  • Bilateral EDI connection between ERP systems
  • Integration with portals (INTTRA / GT Nexus / Cargosmart)

Prior to this implementation date, we invite customers to explore our e-Business solutions on our website at the following link Hapag-Lloyd Online Business.

All our USA Local Charges can be found on our website at:
USA – Local Charges/Service Fees

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