Please note that as of July 17, 2019 our Hapag-Lloyd Rate of Exchange Policy will be amended.
Hapag-Lloyd becomes exposed to risk from unfavourable foreign exchange rate changes when issuing an invoice in a currency differing from the contracted / tariff currency. (e.g: tariff in USD and invoice in AUD or NZD). We therefore engage in currency risk management activities to mitigate this risk.
In order to achieve a fair and transparent assignment of these process cost, an exchange rate adjustment will be applied to those invoice items where the invoice currency differs from the contract / tariff currency.
Further details are available in the Online Business section of our Website.