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Ports & Inland

Australia – COVID-19 arrangement & Courier and postage information

Due to the current Corona Virus (COVID-19) situation, we feel that it is our responsibility to protect our staff and you as our customers. For this reason, we will be adhering to Government regulations to have staff to work from home.

Thus, we would like to kindly request that all shipping documents are only sent via Express Post effective from Monday 12, July 2021.

Please follow below instructions to send your documents-based location:

  • A] All documents from NSW, QLD, SA, WA, NT to be sent to below Sydney address
    Address:
    Hapag-Lloyd (Australia) Pty. Ltd.
    GPO BOX 218
    Sydney NSW 2001
  • B] All documents from VIC to be sent to below Melbourne address
    Address:
    Hapag-Lloyd (Australia) Pty. Ltd.
    Level 15 500 Collins Street
    Melbourne VIC 3000

Please Note: If any courier lodges a shipping document later 11, July 2021, there will be a delay in processing.

Thank you for your understanding and assistance.
 

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