On July 14, 2021 we shared an updated timeline concerning the Booking Cancellation Fee (BCF) for Brazil. Thinking about your cargo planning, we would like to explain in detail the applicability of this fee and the timelines for each instance.
Booking Cancellation Fee (BCF): USD 150 per container
Booking Cancellation Fee (BCF): USD 300 per container
In both instances, the number of days prior to the vessel's ETD is calculated from the time when the request is received. Therefore, requests must be submitted before 5:00 pm (Brazilian time) on business days. Requests received after this time will be considered on the first subsequent business day.
We encourage you to inform us about your booking cancellation before the aforementioned timelines. It will help us increase transparency and provide us with higher flexibility to serve your space requirements.
If you should require additional information, please contact our customer service team at your location who will guide you based on your individual situation