Request offers and book containers – thanks to our optimized app

Whether for holidays or business trips, whoever wants to book a flight online or needs a train ticket is used to finding a connection, getting the price and then directly booking the ticket. Since the end of September, Hapag-Lloyd customers have been able to do exactly the same thing with containers – request offers and then directly book – using the company’s newly optimized mobile app. 

This has been made possible by enhancing the app by adding Quick Quotes, Hapag-Lloyd quotation tool. Customers now receive binding offers for container shipments in a matter of seconds – and can book these directly and conveniently via the app. Quick Quotes makes the quotation process for container shipments faster, easier and more convenient – across the world and around the clock. In just a few seconds and no matter where they are, customers can request a binding offer.

“Mobile applications and simple customer processes are extremely important to us – and that’s exactly why we have significantly improved the Hapag-Lloyd app,” said Ralf Belusa, head of Hapag-Lloyd’s Digital Channel and Incubation Unit. “For us, this is about creating the simplest and most intuitive customer experience possible. Binding offers within seconds and online booking of container shipments are an important step in the ongoing digitalization of the supply chain.”

The Hapag-Lloyd app also offers even more features, such as ship schedules and shipment tracking. In addition, it provides customers with news as well as contact information for important customer service representatives. The app is seamlessly integrated into Hapag-Lloyd’s growing online business portal, which now enables customers to manage their container-shipping processes even more conveniently on their own.

The Hapag-Lloyd App is available for iOS and Android, and can now be downloaded from Google Play and the App Store.

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