Whistleblower Hotline

It is Hapag-Lloyd’s stated policy to comply with all competition and anti-corruption requirements as well as the principles of our Code of Ethics.

Hapag-Lloyd encourages its employees to support this approach by reporting any allegation or breach of competition and anti-corruption laws and other policies and regulations to their supervisors, their local Compliance Officers, the Head of Corporate Audit, the Human Resources department, the Chief Compliance Officer (the Global Compliance Team respectively) or through the Whistleblower Hotline.

All reporting channels allow for anonymous reporting subject to local whistleblowing rules and regulations. Please be informed that local law might require revealing the identity of persons involved in the reporting of an incident. In particular, it might be required to reveal the identity of the reporting party if the report was not made anonymously. Such a duty to disclose information relating to the whistleblower may particularly follow from a statutory duty to inform the data subject under Art. 14 of the EU GDPR, or other applicable data protection laws.  

The Hapag-Lloyd Whistleblower Hotline involves local external lawyers who function as intermediary between Hapag-Lloyd and the whistleblower. Hapag-Lloyd employees as well as business partners are eligible to use the Whistleblower Hotline subject to local whistleblowing rules and regulations. The contact details are available in the following regional lists:


Compliance Contact

Should you have any questions or wish to get in touch regarding our Compliance Organisation or any other compliance matters, you can contact us as follows:

Global Compliance Office

  • +49 40 30019090

Email us

For all transport and shipment-related matters, please contact your local service desk.
Only for compliance related topics please send us an email.

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