The free-time allowance for Hapag-Lloyd depends on your routing. You can find details here. If you require more leeway, you can use our Additional Freetime option to buy up to 10 extra days when you place your booking.

Quick Quotes Spot rates have a shorter validity – use Spot when you are ready to book and need to guarantee fulfillment, even if it comes at a premium price. You will also get an instant booking confirmation, so you can get on with your day. Our standard Quick Quotes rates give you extra time to review quotes with customers before deciding to book. For added reassurance, they can be purchased with an additional Shipping Guarantee.

Please check the validity in the quotation, as it may differ depending on the origin and destination. Use our “valid-from” option to select the starting date for validity.   

No, the validity of the offer cannot be extended. You can, however, simply submit a new Quick Quotes request to get a valid quote at a later date.

Quick Quotes is an online pricing tool that gives you container shipping rates based on which you can place a booking instantly. There is no option to negotiate these rates online.

Your Quick Quotes contain a fixed SEA. No GRI applies during the validity of the offer. Surcharges are subject to change and are  valid at the time of the shipment.

Most but not all surcharges are included. Please see local surcharges and inland costs associated with your cargo for details.

All charges are either export- (origin), import- (destination), or sea-freight-related. Depending on the agreement between shipper and consignee, the charges either have to be prepaid or collected (there might also be legal requirements in some countries).  

Yes, simply select the equipment type “Reefer” or “Non-operating Reefer” to receive a Quick Quote for your shipment.

At this time, the reefer feature is available for fresh and frozen cargo only. It is not possible to quote controlled-atmosphere cargo. Please check our FAK definition. If you would like an offer for controlled-atmosphere reefers, please contact your local sales office.

Yes, you can get a quotation for open-top, flat-rack and hard top containers. Please note that rates will only apply for in-gauge cargo, out of gauge cargo is excluded. You can use our Special Cargo Quotes or to contact your local Hapag-Lloyd office to get an out of gauge quotation.

Yes, Quick Quotes is also available for dangerous cargo shipments. Nevertheless, IMO Classes 1 and 7, Military Cargo, Waste Shipments and Lithium Batteries are excluded. Please contact your local Hapag-Lloyd office to get a quotation.

Please check the FAK definition for the exempt commodities. On certain trades, there might be commodity-based rates available that you can see by clicking on “Check commodities.” Hazardous goods and out-of-gauge cargo are generally excluded from Quick Quotes.

Yes. SOC is available for Quick Quotes. Simply mark the checkbox during the Search and get a quote for your SOC shipments with
Dry, Reefer, Non-Operated Reefer or Tank Containers. Please find more information about our SOC Procedure.

Certain commodities can damage the reefer container during stuffing, transport, or unstuffing. Because of the specific construction of reefer containers, the following commodities are not allowed to be loaded into our reefer containers:

• Heavy packages with rough and/or sharp edges and machinery parts that cannot be lashed and secured properly. That can damage the floor, e.g., cargo with more than 3 metric tons weight per running meter.
• Soiled and/or odorous cargo, such as hides or menthol.
• Cement and other similar powders in bags.
• IMO cargo unless approved by Dangerous Goods department.
• Bulk cargo such as grain, scrap metal, etc.
• Potentially corrosive substances (non-dangerous cargo).

For ethical reasons, Hapag-Lloyd does not transport any species that are seriously endangered and on the so-called “red list of threatened species”, e.g., whales, dolphins, sharks etc.