Department Function Name Phone Fax
Customer Service Export Booking: New Bookings and Booking Changes Chicago Customer Service Center +877 818 1019
Customer Service Dangerous Goods Declarations MWHAZ@HLAG.COM +877 818 1018
Customer Service Export Booking Manager Jenny Forkenbrock +630 328 1803 +630 527 4703
Customer Service Export Booking Manager Karen Santore +630 328 1804 +630 527 4704
Customer Service Ocean Freight Disputes (Export & Import) RNA NE Dispute +877 181 1019
Customer Service Manager Rating & Dispute Corinne Watt +630 328 1805 +630 527 4704
Customer Service Documentation: New Shipping Instructions, SI Amendments, Draft Approvals, Draft Corrections DOC US NE +877 818 1019
Customer Service Export Documentation Manager Barbara Patterson +630 328 4852 +630 527 4703
Customer Service Import: Delivery Order Instructions RNA NE DO +877 818 1019
Customer Service Import: General Inquiries RNA NE Import +877 818 1019
Customer Service Detention / Demurrage Disputes (Import or Export) RNA NE Detention +877 818 1019
Customer Service Port Imports Manager Amy Aveyard +630 328 1866 +630 255 4701
Customer Service Inland Imports Manager Caryn Pontarelli +630 328 1852 +630 527 4701
Customer Service Import BCO Manager Mary Moore +630 528 4879 +630 527 4701
Customer Service E Business Manager Sonja Dave +630 753 1721 +630 505 3054
Customer Service Director Customer Service Susanne Anderson +630 173 1705 +630 527 4706
Operations Transport Dispatch Supervisor Lilian Conrad +630 328 4759
Operations OperationsTransport Dispatch Manager - U.S. Lanes Alyssa Biala +630 527 9150 +630 505 0488
Operations Operations Transport Dispatch Manager - Canadian Lanes Stephen Merritt +630 527 9150 +630 505 0488
Operations Operations Procurement Manager Donna Dooley +630 753 1739 +630 505 0488
Operations Equipment Control Manager Jan Lothar +630 328 4758 +630 505 0488
Operations Manager NY/NJ Port and Teminal Operations Jim Auger +732 885 3721 +732 885 6210
Operations M&R Manager Peter Telari +440 686 3109 +440 686 1056
Operations Director Operations John Harrill +630 753 1703 +630 505 3054
Finance Accounts Payable Department Accounts Payable Department +630 505 9150
Finance Brokerage Payables Brokerage Payables +630 753 1769 +630 505 3054
Finance Credit Manager Carol Aurich +630 753 1727 +630 505 3054
Finance Accounts Receivable Manager Colleen Mesenbrink +630 753 1752 +630 505 3054
Finance Director Finance Thomas Weingartner +630 753 1703 +630 527 4706
Sales Sales Execution Manager Bill Risch +732 885 8311 +732 509 3286
Sales Sales Support Sr. Manager Liliana Reina +732 885 6207 +732 509 3286
Sales Director Sales Patrick McGrath +732 885 6212 +732 509 3286
Management Senior Vice President Hardy Pearson +630 753 1710 +630 527 4706
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