We’ve Got You Covered.

Quick Cargo Insurance

At Hapag-Lloyd, we always take the utmost care of your cargo. However, we also know that things can go wrong during transport. That’s why we are introducing Quick Cargo Insurance.

In order to obtain first-class cargo insurance coverage for your shipment, Hapag-Lloyd has brought Chubb, a leading global insurer, on board. Get your cargo insurance for selected countries in just a few simple steps via our online service.

The Quick Cargo Insurance pilot is currently running for cargo shipped from/to :

  • Austria
  • Germany
  • Finland
  • France
  • Italy
  • Ireland
  • the Netherlands

In the following countries, Quick Cargo Insurance is currently available for export shipments only:

  • Chile
  • South Korea   

More countries will be coming soon.

Key Features

  • Direct Access to High-Class Cargo Insurance
  • Simplicity
  • Competitive Pricing
  • Instantly Insured with All Required Documents

Direct Access to High-Class Cargo Insurance

Provided by Chubb European Group SE

Simplicity

Select your shipment, enter some additional information and receive your policy in just a few steps

Effective conditions under German law with up to € 2 million limit cargo cover

Competitive pricing

 Low insurance premium tailored to your cargo

Instantly insured with all required documents

Get the policy, certificate and invoice in just a few steps online

The platform is accessible online around the clock

Hapag Lloyd AG is a licensed product accessory agent under German law. The insurance intermediary contract with the customer is subject to German law.

Learn what the Quick Cargo Insurance is all about in this podcast

To learn more about how cargo insurance works and how it protects your cargo against any transportation risks, listen to our joint podcast episode with Chubb.

🎧  Have a listen!

 







Pricing

Hapag-Lloyd now offers instant first-class cargo insurance cover starting at € 28.

Examples

For a first impression, please take a look at the two examples of calculations below.

  • Start of Shipment: Munich, Germany
  • End of Shipment: Detroit, USA
  • Commodity: Machinery (normal industrial good)
  • Cargo/CIF Value: € 25.000
  • Insurance Premium: € 33
  • Start of Shipment: Amsterdam, Netherlands
  • End of Shipment: Tokyo, Japan
  • Commodity: Beverages (foodstuff)
  • Cargo/CIF Value: € 50.000
  • Insurance Premium: € 105

If you would like to find out more about pricing, you can obtain a premium indication for Quick Cargo Insurance.  

  • Insurance cover is in place for all risks to which the goods are exposed during the insured journey.
  • Coverage is provided for transport under the Hapag-Lloyd bill of lading or sea waybill, including carrier’s haulage.
  • Declarations are made  on a case-by-case, single-shipment basis online via Hapag-Lloyd’s online platform.
  • Storage during and related to the transit is also covered up to 60 days.
  • Cover and reimbursement of recovery and/or disposal costs.
  • Cover and reimbursement of removal and/or protection costs.
  • Contingency and DIC insurance included.
  • Certificate issued upon request.
  • Pre-voyage and return goods are covered under the same conditions under Hapag-Lloyd´s custody.
  • Money in cash/specie (banknotes/coins)
  • Authentic oriental and/or antique rugs/carpets
  • Glassware and porcelain/fine china
  • Fine arts and antiques
  • Watches and jewellery
  • Rare and valuable cargo (e.g. precious metals, gemstones, pearls, or products containing these items; bonds or other valuable negotiable documents)
  • Used furniture
  • Removal goods (personal effects/household items)
  • Animal furs and fur products
  • Fresh food/foodstuffs in reefer containers
  • Live plants
  • Live animals
  • Blood and blood products, including blood plasma
  • Drugs (non-pharmaceutical goods)
  • Tobacco
  • Bulk commodities
  • Explosive goods (DG Class 1)
  • Radioactive material and nuclear fuel (DG Class 7)
  • Weapons and ammunition
  • Motor vehicles (automobiles / cars, lorries / trucks, motorcycles, etc)
 

You can access Quick Cargo Insurance also via the Hapag-Lloyd Mobile App.

In the event that Google Play is not accessible to you, simply download the app here.

 

Feature Releases

September 2021

Quick Cargo Insurance is now available for import shipments to European pilot countries.

 

April 2020

Updated Premium Tariff: Our premiums are even more attractive. Get premium indication now.

 

December 2019  

  • Quick Cargo Insurance is now available for reefer.
  • Expanded insurance value up to € 2 million (max. € 500,000 per container), details see Fact Sheet.
  • New chatbot for an even better user support.
  • Premium quotation obtainable in Quick Quotes.
     

Further Information

 

Frequently Asked Questions

Only confirmed shipments that have recently departed or will depart in future are listed. Additionally, your web user account needs to be assigned to the export booking party or the contractual party.

Cargo insurance covers goods against damage or loss while in transit from one location to another. Quick Cargo Insurance provides coverage for your shipment with Hapag-Lloyd.

Carrier liability is often limited as per the bill of lading or sea waybill terms and conditions in accordance with national law and international conventions. To be covered for the full value of your items, you need full replacement-value primary cargo insurance, such as Quick Cargo Insurance.

Coverage is provided for transport under the Hapag-Lloyd bill of lading or sea waybill. Currently, coverage is only available when the start port is in Germany, the Netherlands, France, Ireland, Austria, Finland, Chile, South Korea, or Italy. Further countries will be added soon.

Like all marine cargo insurance policies, Quick Cargo Insurance excludes war risks. To insure against these perils, you need a specific agreement with the insurer for an additional premium. If you would like to ask about war-risks insurance, please contact Chubb.

Expenses related to general average are covered by Quick Cargo Insurance. General average (also known as havarie grosse) is a principle of maritime law that can be declared by the vessel owner under specific circumstances. In a general-average event, the master voluntarily sacrifices part of the cargo, equipment, or vessel and/or makes extraordinary expenses to prevent the total loss of a vessel, crew, and its cargo to complete the voyage. In this case, all stakeholders involved in the voyage (including all cargo owners) have to make a proportional contribution to cover the losses and costs incurred. Your insurer Chubb will assist in providing the necessary securities (via limited guarantee if needed) to ensure the release of the cargo following a general average.

Quick Cargo Insurance is an all-risks policy, meaning that it covers all risks that are not specifically excluded. There are some standard exclusions, such as loss or damage caused by delay, inherent vice of the goods, war, strikes, and riots. Please refer to the terms and conditions for more details. All-risks cover is sometimes referred to as Institute Cargo Clauses (A), or “A” Clauses.

When declaring the value of the shipment, you must provide a fair market value. If your goods are lost or damaged and the amount declared is found to be less than the true value, the claim settlement that you receive may be reduced accordingly.

There are four product groups that can be insured by Quick Cargo Insurance:

  • Industrial and commercial products,
  • Foodstuffs, mechanical products, and appliances.
  • Goods at risk of breakage or leakage.
    Please note that some goods cannot be insured, such as motor vehicles or dangerous goods.

You can only purchase Quick Cargo Insurance for your goods before you have handed them over to the custody of Hapag-Lloyd or a subcontractor involved by Hapag-Lloyd. Unfortunately you cannot buy it later and backdate the inception date (start date).

Currently, the only payment method available is SEPA direct debit, which is quick and easy. To buy the insurance, simply provide your bank details (account holder, IBAN, etc.) during the online purchase process. The premium will be booked from your bank account within one week after purchase.  Alternative payment methods (e.g. credit card payment) are planned for the future.

Quick Cargo Insurance provides all-risks cover. Broadly speaking, all damages to your goods during the voyage will be covered up to the full value of goods if declared correctly. There are some damages that are excluded: these are defined and named in your policy outline. Please refer to the fact sheet and terms and conditions for more details.

As all-risks cover, Quick Cargo Insurance covers all risks except those explicitly defined in the terms and conditions. These include war risks, nuclear energy, insolvency of the shipowner, charterer, or operator of the ship, delay, inherent vice of the goods, common differences in quantity and weight, normal humidity or usual temperature fluctuations, noncompliant packaging, and indirect damages. Please refer to the terms and conditions for the full list.

To notify the insurer Chubb about any claims, please use the link on our website and follow the steps. This will submit your claim to Chubb, who will arrange for any settlement and adjustment.

The premium (price) for your Quick Cargo Insurance will be calculated and quoted during the online purchase process. The premium depends on the type of goods, the sum insured, and the insured voyage. Unfortunately, no discounts can be offered, as each insurance covers a single shipment.

If you would like to get in touch with the insurer Chubb directly, please call +49-69-756-130 or write to [email protected]
You can also visit the website www.chubb.com. The postal address is:
Chubb European Group SE
Direktion für Deutschland
Baseler Strasse 10
60329 Frankfurt am Main
GERMANY

Your Quick Cargo Insurance cover has no deductible. If your goods suffer damage during the insured voyage and it is covered by your insurance, you will receive indemnification from Chubb with no deduction.

The process of buying Quick Cargo Insurance is quick and simple. To obtain a quote, just select the type of goods and provide their insured value. You can then purchase the insurance online via SEPA direct debit.

Don't Miss Our Latest Updates and Sign up for Our Newsletters.

Back to Top