Vietnam: ODeX - Invoice & Payment Portal Go-Live June 30, 2025

We’re excited to announce that starting June 30, 2025, managing your invoices & payments will become faster and easier with the launch of ODeX - our new Invoice & Payment Portal in Vietnam.

With ODeX, you’ll benefit from a seamless digital experience, including:

1. Real-Time Shipment Visibility
   Instantly access shipment details and documents – no more delays.
2. Direct Invoice Access
   View and download Hapag-Lloyd invoices directly from the platform. Share them securely with just a few clicks.
3. Flexible, Trackable Payments
   Submit payment details for single or multiple invoices online and receive faster payment confirmations.
4. Easy Invoice Extension Requests
   Request for demurrage/detention extension requests for import shipments with ease.
5. Customizable, User-Friendly Interface
   Enjoy a platform designed for simplicity and tailored to your preferences.
6. Shipment Delegation Made Simple
   Shippers and consignees can delegate shipment details and invoice access to agents, enabling real-time updates and smoother coordination.

Stay tuned for more details, including registration instructions and a step-by-step customer guide. If you require more information related to the changes above, please contact your nearest Hapag-Lloyd office who will guide you based on your individual situation.