Ireland/Northern Ireland – Implementation of Manual Booking Fee

In our continuous efforts to further improve our service for you, Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in UK & Ireland are already enjoying the benefits of our e-Commerce solutions.

We would like to inform you that with effect from July 1, 2018 Hapag-Lloyd will implement a Manual Booking Fee for booking requests received manually (via mail, fax, e-mail, telephone, etc.) as follows:

• GBP 35 / Manual Booking – Northern Ireland
• EUR 50 / Manual Booking – Republic of Ireland

*No Manual Booking Fee will be charged when using below mentioned options for e Booking:

For e-Bookings, Hapag-Lloyd offers three channels:
Online via our Hapag-Lloyd Web Booking Application (for registered Users)

• Bilateral EDI connection between ERP systems
• Integration with portals (INTTRA / GT Nexus / Cargosmart)

Booking requests received electronically will be exempted from this Manual Booking Fee implementation.