Finland – Service Fees

In our continuous efforts to further improve our service for you, Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in Finland are already enjoying the benefits of our e-Commerce solutions.

We would like to inform you that with effect from August 1, 2018 Hapag-Lloyd will implement a Manual Booking Fee for booking requests received manually as follows:

• EUR 50 / Manual Booking – MBF
  

Manual Booking Fee will not be charged for bookings made with the three below mentioned e-Booking channels:

• Online via our Hapag-Lloyd Web Booking Application (for registered Users)
  
• Bilateral EDI connection between ERP systems
  
• Integration with portals (INTTRA / GT Nexus / Cargosmart)
  

Booking requests received electronically will be exempted from this Manual Booking Fee implementation.

In addition also effect from August 1, 2018 Hapag-Lloyd will revise the charge for shipping instructions submitted manually as follows:

• EUR 100 Document charge, submitted manually - MTD
  

For further information, please contact your local Hapag-Lloyd office.