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Finland – Service Fees

In our continuous efforts to further improve our service for you, Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in Finland are already enjoying the benefits of our e-Commerce solutions.

We would like to inform you that with effect from August 1, 2018 Hapag-Lloyd will implement a Manual Booking Fee for booking requests received manually as follows:

  • EUR 50 / Manual Booking – MBF

Manual Booking Fee will not be charged for bookings made with the three below mentioned e-Booking channels:

  • Online via our Hapag-Lloyd Web Booking Application (for registered Users)
  • Bilateral EDI connection between ERP systems
  • Integration with portals (INTTRA / GT Nexus / Cargosmart)

Booking requests received electronically will be exempted from this Manual Booking Fee implementation.

In addition also effect from August 1, 2018 Hapag-Lloyd will revise the charge for shipping instructions submitted manually as follows:

  • EUR 100 Document charge, submitted manually - MTD

For further information, please contact your local Hapag-Lloyd office.

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