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Austria - Manual Booking fee

We would like to inform you that effective November 1, 2018 Hapag-Lloyd will charge a Manual Booking Fee of EUR 40 per booking for all bookings not received electronically (i.e. not submitted via our Hapag-Lloyd Online business Web booking tool, or other portal solutions like INTTRA or GT Nexus), as follows, in order to cover additional efforts resulting from manual handling:

Charge Type Description Charge Code Service or Remarks Fee per booking
Manual Booking Fee MBF Booking not submitted via e-channels 40 EUR

In case you are not yet assigned to any of these e-solutions, we would welcome you to start looking at the most suitable e-channel which meets your requirements.

For further information, please do not hesitate to call your local Hapag-Lloyd representative.

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