Canada – Booking Request Information

To serve you better with faster booking response time and to maintain high levels of invoice accuracy, please provide us with the following information when placing a booking request, including electronic bookings.

• Valid Quotation / Contract
  • Must not be expired
  • Should match the booking details such as commodity, origin & destination, container etc. (named account, if applicable)

In addition, please provide on your EDI shipment request the following:

• Complete routing & requested vessel
• For Carrier’s haulage: Positioning date(s) and mode of transport - not accepted as free text; Loading references and valid telephone/ email/ contact party.
• Merchant’s haulage: Pick-up date(s) and, if applicable, indicate shipper’s owned equipment and provide the relevant container number(s).
• Quantity and Container Size Type - Overview of container types
• Cargo weight, description & HS Code (please note that we cannot accept FAK, GDSM, General Cargo or Trade names)
• Requirements for special cargo:
  • Reefer: Temperature in Degrees Celsius and Vent settings
  • Out-Of-Gauge: Dimensions (L/W/H)
  • DG Details: Complete data in compliance with IMDG Code and please email export customer service your preliminary hazardous declaration