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Here for you. Easy. Online. Everywhere. A message from our CEO Rolf Habben Jansen

Together with you and the entire logistics industry we play an important, crucial role to keep the supply chains running and to overcome the current COVID-19 crisis.

At this time we all need to focus, to restructure some of our processes and to overcome the challenge that our teams are very often split and the majority of employees work from home.

We at Hapag-Lloyd know what you are going through and we do our utmost to help you to navigate through these stormy waters as smooth and safe as possible. We know: excellent service and high quality is key - also and especially in a crisis like this.

To make your life easier and to get things done with more speed and less complexity we would like to draw your attention to our unique digital self service solutions which you can easily access from wherever you are located.

Get a quote easily via our QuickQuotes; request a booking and receive a booking confirmation via our Web-Booking; download seaway bills and get your invoices digitally with our online business tools; get an overview of all your shipments via our unique Hapag-Lloyd Navigator; and buy additional products as Shipping Guarantee and Free time packages directly on our online channels.

Additional information is available on our website www.hapag-lloyd.com - where you will also find a COVID-19 info page with daily status updates.

Let’s go digital - and make your life easier with our various digital solutions customized to your needs. Whatever we can do to assist you - let us know. We are looking forward to meeting and serving you online - either via self-service or through one of our thousands of home offices. And admittedly: we can’t wait to see you again in person when this unprecedented crisis will be history.

Here for you. Easy. Online. Everywhere.

Kind regards from Hamburg, please stay healthy and strong

Rolf Habben Jansen

Chief Executive Officer

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