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Regulations

Japan - Temporary measures for dealing with COVID-19

Please be informed that HL Japan will start working from home with immediate effect as a temporary measure to avoid infections and ensure the safety of all the people concerned. We will endeavor to respond to your inquiry as fast as we can.

Our Counter service is available however, we ask for your cooperation to make appointment prior to arranging any counter-related activities. We would also kindly that you send shipping documents via e-mail attachment instead of FAX due to limited
Counter staff.

At these challenging times, we would like to encourage you to make use of our
Digital products and local web pages.

https://www.hapag-lloyd.com/en/products/e-business/online-services.html

If you have any questions, please do not hesitate to contact your local Hapag-Lloyd office.
 

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