USA – Booking Request Information

To serve you better with faster booking response time and to maintain high levels of invoice accuracy, we request that you provide the following information when placing a booking request, including electronic bookings.

• Valid quotation / contract / filing (named account if applicable)

We kindly ask you to submit the “MR” and rate agreement in the specified contract field via your EDI platform in this format: MR / CONTRACT (e.g. ABCDEF 123 / 4682727).

If you book via our Website/Online Business, there are designated fields for both your “MR” code and your quotation/contract number.

In addition, please provide:

• Full contact details of USA booking party (name, phone and e-mail address)
• Routing, including requested vessel and schedule dates.
• Carrier’s haulage:
  • Loading address, positioning date(s) and mode of transport - not accepted as free text.
  • Loading references and valid telephone / email / contact party.
    
• Merchant’s haulage: Pick-up date(s) and, if applicable, indicate shipper’s owned equipment and provide the relevant container number(s).
• Container size / type and quantity
• Cargo weight, and commodity description (please note that we cannot accept FAK, GDSM, General Cargo or Trade names)
  • Requirements for special cargo:
  • Reefer: Temperature in Degrees Celsius and Vent settings (air exchange)
  • Out-Of-Gauge (OOG): Cargo Dimensions (L/W/H)
  • DG Details: Confirmation if DG and please email export customer service your preliminary hazardous declaration.