Iraq – Counter Update

The last few weeks we have changed our counter processes in Iraq and have kept you all informed via advisory.

We are seeking your support to comply to these guidelines in order to assist us to serve you safely.

For Delivery Order and Payments/Security deposits, please follow below guidelines.

Process to make payment and collect Delivery Order or Original Bill of Lading at BGT. Payment at BGT terminal is only available on every Tuesday and Thursday

Step 1- Customer will collect invoice from Hapag-Lloyd Basrah Office
Step 2- Customer will make payment at Umm Qasr BGT terminal in cash
Step 3- Umm Qasr BGT Terminal will confirm payment receipt to HL Basrah Office
Step 4 – Hapag-Lloyd Basrah office will release delivery order or Original Bill of Lading.

For the remaining days (Monday, Wednesday and Sunday) please make payment in Bank and submit the receipt at Hapag-Lloyd counter for delivery order

Link to local page- https://www.hapag-lloyd.com/en/offices-localinfo/middle-east-india/iraq.html

Iraq-Local Charges