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Regulations

Canada – Definition of Payment Terms

It is our aim to continuously improve our products as well as our service to you which includes the correct and timely preparation of invoices. In order to avoid misunderstandings and resulting invoice corrections, we kindly ask you:

  • To refrain from using INCO terms instead of payment terms in your shipping instructions
  • To add specific information regarding payment terms in the remarks field of your shipping instructions and stipulate precisely, particularly for Terminal Handling Charge Destination (THD) and Destination Landfreight (DLF), whether the charges shall be prepaid or collect.

This information will help us ensure correct invoicing. In the absence of specific instructions and precise payment terms, we will set the terms as outlined below:

Thank-you for your support.

In case of further questions, please do not hesitate to contact your nearest Hapag-Lloyd Customer Service office.

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