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Definition of Payment Terms for Germany, Switzerland, Austria, Hungary and Czech Republic

It is our aim to continuously improve our products as well as our service to you. This includes the correct and timely preparation of invoices.
In order to avoid misunderstandings and resulting invoice corrections, we kindly ask you:

  • to refrain from using INCO terms instead of payment terms in your Shipping Instructions
  • to add specific information regarding payment terms in the remarks field of your Shipping Instructions and stipulate precisely, particularly for Terminal Handling Charge Destination (THD) and Destination Landfreight (DLF), whether the charges shall be prepaid or collect – this will help us to ensure correct invoicing.

If not mentioned differently by you we will make use of our definition of prepaid and collect as follows:
 

We appreciate your support in this matter, which will assist in providing a better service to you.

In case of further questions on the above, please do not hesitate to contact your nearest Hapag-Lloyd Customer Service office.

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