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Iraq – Announcement on Counters

As part of our efforts to control the COVID-19 situation and to follow Local Government restrictions, we have reinstated our previous alternate solution to collect payment at Umm Qasr BGT terminal as all banks are closed in Basrah due to a health curfew through July 4th.

We are seeking your support to comply to these guidelines in order to assist us to serve you safely.

For Payments/Security deposits to collect Delivery Orders or Original Bills of Lading, please follow below guidelines:

  • Step 1- Customer will collect invoice from Hapag-Lloyd Basrah Office
  • Step 2- Customer will make payment at Umm Qasr BGT terminal in cash
  • Step 3- Umm Qasr BGT Terminal will confirm payment receipt to HL Basrah Office
  • Step 4 – HL Basrah office will release delivery order or Original Bill of Lading.

Link to local page - https://www.hapag-lloyd.com/en/offices-localinfo/middle-east-india/iraq.html

Please contact our local team in Iraq for any guidance required.
[email protected]
[email protected]
[email protected]

 

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