Saudi Arabia – Increase in Delivery Order Processing Fee for Imports

In line with the Kingdom of Saudi Arabia’ “Vision 2030” and as part of our commitment to provide quality service to you through digitalization, we have developed an online digital solution wherein you can make instant payments. The amount is credited into our account within a few minutes saving you time on releases of your documents without the hassle of travelling or waiting in queue.

Given the current situation, we encourage you to make use of the digital payment solutions offered by Hapag-Lloyd. We have invested in digitalization recognizing it as the preferred way of doing business as well as being the need of the hour providing our customers contact free, seamless and quick online payment solutions.

We aim to minimize the impact on your business by absorbing most of the costs of this investment and passing on only a small portion to you in order to recover cost. Therefore, we are introducing a marginal increase to the delivery order-processing fee in Saudi Arabia.

The changes to the delivery order fee will be effective for all shipments released from Hapag-Lloyd or agent counters in Saudi Arabia and is applicable effective July 1, 2020 for all trades (excluding USA and other US territories) and July 10, 2020 for USA and other US territories, valid until further notice, as follows: