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Regulations

USA – Payment by Manual Check

In these unprecedented times, our number one priority is the safety and well-being of our employees and our customers. At the same time, we are mindful of the importance of making it as easy as possible for our customers to do business with us, especially while working remotely during the global pandemic.

For these reasons, we provide customers with two options for electronic payment of cargo-related charges:

PayCargo

For single invoice and demurrage payments for the fastest cargo release. Visit www.paycargo.com to sign up for an account.

Payments are posted within 1 hour of receipt.

ACH / Wire Payment

ACH payments are the most cost-effective payment method but can take 24 hours to be received and posted.

Our bank information is as follows:
JP Morgan Chase Bank
4 New York Plaza, Floor 15
New York, NY 10004

Acct: 400-947862
ABA: 021000021
Swift Code: CHASUS33
Account name: Hapag-Lloyd (America) LLC

Send remittance details via Excel/word format and email details to [email protected].

For our customers who choose to continue to send us manual checks in the United States, effective November 1, 2020, a Manual Check Fee (MCP for prepaid or MCF for collect) of US $50 per check will apply.

Please note that sending paper checks may cause a delay in processing payment and any demurrage and/or costs related to the delay will be for the customer’s account.

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