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Regulations

Booking from European countries? A new procedure in Benelux is coming up

Your cargo planning is handled by local experts. This is the reason why from July 26, 2021, Hapag-Lloyd in Benelux will only be handling bookings that have the following European countries as a starting point:

  • Belgium
  • Netherlands
  • Luxemburg
  • Denmark
  • Finland
  • France
  • Germany
  • Italy
  • Norway
  • Poland
  • Russia
  • Spain
  • Sweden
  • United Kingdom

The bookings from other countries should be placed directly with their local Hapag-Lloyd office in the origin country by a local party, for example, a shipper, forwarder, or agent. Please keep in mind that any booking from countries outside the above-mentioned list will be declined by Hapag-Lloyd Benelux.

If you require more information related to the above changes, please visit the Online Business Suite in the Hapag-Lloyd website. As an alternative, please contact our customer service team at your location who will be happy to guide you based on your individual situation.

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