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Schedule recovery measures for West Coast North America and Australia and New Zealand (WSN)

In relation with the CustomerInfo released on May 11, 2021, we would like to inform you that our vessels in the service linking the West Coast of North America with Australia and New Zealand (WSN) continue to have unrecoverable delays caused by the current congestion in USA at Long Beach, Oakland, and Seattle. Therefore, the Auckland Port cancellation will continue on the Southbound (SB) direction, in order to offer fortnightly calls to recover the schedule.

For your reference, please find below the sailings to be affected are detailed below.
 

Please note that at this point, we are not be able to offer another option for moving the cargo into Auckland. Therefore, the cargo with this destination should be rolled to the next available WSN sailing that calls Auckland port.

If you require more information related to the above changes, please visit the Online Business Suite in the Hapag-Lloyd website. As an alternative, please contact our customer service team at your location who will be happy to guide you based on your individual situation.
 

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