Tropical Cyclone Batsirai is causing service disruptions - here's an update

We are experiencing slight disruptions with our service delivery caused by the Tropical Cyclone Batsirai. Due to its severity, the Mauritius Government has declared a Level 4 warning. There is an intermittent impact to the electrical and telecommunications infrastructure, hence you may experience a delay with responses to your queries.

Our Quality Service Center located in Mauritius, caters for our import and export Customer Service, Business Administration and Operations for the Sub-Saharan Africa region. While it remains open, due to the limitations posed by the cyclone, we would like to request to limit phone calls until the situation normalizes. Please know that we are aiming at replying to email queries within 6 working hours.

We will keep you informed of the developments concerning Tropical Cyclone Batsirai.