Cross-bookings made easy

We know that one of the key elements for successful supply chain planning is having the right entry points and contacts at the right time. This element becomes highly relevant when planning cross-bookings, where your shipment’s journey begins at a different location from where you submitted your booking.

With your cargo planning in mind, we have upgraded and streamlined our internal cross-booking process to provide you with a direct line to the people who matter, when it matters. This means that from today, your cross-booking requests will be automatically handled and confirmed by the respective booking team based on your shipment’s port of acceptance. And the best part is – you just need to continue placing your bookings through your preferred channels. We will take care of the rest.

Our booking team will contact you directly in case we need any additional information related to your shipment. If you wish to amend your cross-booking, you are welcome to use our web form, available to you all day, every day. You can also use the service e-mailbox address stated on your booking confirmation.

If you should have any questions, get in touch with us. Our customer service team at your location will guide you based on your individual situation.