USA

Payments

Remittance

Please use below link to submit a remittance. The time frame for processing wires is from 1 to 2 business days. Kindly note that failure to submit correct and/or complete references including but not limited to bank transaction numbers may result in delays in posting payments and releasing of cargo. Valid references are Invoice number, Bill of Lading number, Shipment number and Bank Transaction number. At least one Hapag-Lloyd reference must be provided. (Invoice #, BL # or Shipment #)

PayCargo
 
Paycargo offers centralized visibility, a payment approval & tracking system, multiple payment options, and 24/7 access. Payments are posted within 1 hour of receipt.
 
For single invoice and demurrage payments for the fastest cargo release. Visit www.paycargo.com to sign up for an account.
 
ACH / Wire Payment
 
ACH payments are the most cost-effective payment method but can take 24 hours to be received and posted.
 
Our bank information is as follows:
 
JP Morgan Chase Bank
4 New York Plaza, Floor 15
New York, NY 10004
 
Acct: 400-947862
ABA: 021000021
Swift Code: CHASUS33
Account name: Hapag-Lloyd (America) LLC

Manual Check Fee
Effective November 16, 2020, for our customers who choose to continue to send us manual checks in the United States, a Manual Check Fee (MCP for prepaid or MCF for collect) of US$ 50 per check will apply.  The final responsibility for this fee is the merchant as defined in our bill of lading.
For all payment types, please ensure to provide complete payment remittance via Excel or Word format and email details to  [email protected].

USA - Payment Terms - Freight “Prepaid” and “Collect”

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