Actualizaciones regionales en Asia y Oceanía

Last updated on October 25, 2024

Operational and Customer Service Overview

Last updated on October 25, 2024
Operations Team, Asia & Oceania

"Smooth cargo planning is crucial for success in today's global market. That's why we proactively update our Asia and Oceania operational news and help our customers plan to avoid disruptions and navigate the complexities of the supply chain with ease."

  • Please review the sections below for more details

Vessel updates and port changes per service

Far East Loop 2 (FE2)

  • There will be no sailing week 45
Far East Pacific (FP1)  service
  • No schedule updates for this week.

Far East Loop 3 (FE3)

  • Damietta Express 001E, Manila Express 004E, Busan Express 002E will omit KHH EB
  • There will be no sailing week 46

Far East Loop 4 (FE4)

  • There will be no sailing week 44

Far East Loop 5 (FE5)

  • No schedule updates for this week.

Mediterranean Service 1 (MD1)

  • No schedule updates for this week

Mediterranean Service 2 (MD2)

  • No schedule updates for this week.

Mediterranean Service 3 (MD3)

  • No schedule updates this week

Asia-North America East Coast (AA7)

  • No schedule updates this week

 

+++ IRT Asia Services +++

Asia Gulf Express 2 (AG2)

  • YM Masculinity 094E, YM Orchid 187E, YM Cosmos 179E, YM Maturity 096E and YM Mandate 093E will omit SIN.
  • YM Masculinity 095E will omit SIN.
  • YM Milestone 093E phase out week 48 at SHA. Phase out rotation JEA-SIN-SHA. All NGB/XMN/SHK/PKG cargoes to discharge at SIN.

Asia Gulf Express 3 (AG3)    

  • YM Wellhead 044E, HMM Hanul 016E, Umm Qarn 031E, HMM Gaon 015E, HMM Raon 017E, HMM Daon 014E, Al Nasriyah 032E, HMM Mir 013E, HMM Hanul 017E, Rome Express 018E, UMM Qarn 032E and HMM Gaon 016E will omit PKG and HKG for schedule recovery.
  • Rome Express 018W phases in week 45 at PUS.  Vessel will change rotation, calling PUS before TAO.
  • YM Wellhead 044E to phase out in week 43.  Phase out rotation SOH – SIN – PUS - TAO. All KHH/SHK/NGB/SHA laden inbound to T/S at PUS.

Asia Red Sea 1 (AR1)

  • No updates for this week

China Australia Service (CAT)

  • Ever Unicorn 179N phase out in week 44 at NGB. Phase out rotation KHH-SHA-NGB. KHH/SHA/NGB imports for direct discharge.
  • Ever Envoy 191S phase in at SHA in week 44 to replace Ever Unicorn.
  • There will be no sailing in week 47.

Japan Pusan Feeder (JP1)

  • No schedule updates this week

Japan Singapore Jakarta Service (JSJ)

  • MOL Explorer 083S to omit KWS and YKK in week 46.

North Asia - Australia Service (NAX)

  • There will be no sailings in week 46 and 01/2025.
  • Ever Urban 0182N phase out in week 43 at NGB. Phase out rotation PUS-TAO-SHA-NGB, PUS/TAO/SHA/NGB imports for direct discharge. YTN imports to discharge at T/S at PUS.
  • Ever Ulysses 0163S phase in at PUS in week 43 to replace Ever Urban.

South East Asia - Australia Service (SAL)  

  • Seaspan Breeze 442N phase out at SIN in week 46. All PKG/TPP/SIN imports for direct discharge.
  • Conti Annapurna 446S phase in at PKG in week 46 to replace Seaspan Breeze.

South East Asia - Australia Loop 2 Service (SEA)  

  • Herta 445N phase out at SIN in week 48. Phase out rotation TPP-SIN, TPP/SIN imports for direct discharge.
  • Euphrates 448S phase in at SIN in week 48 to replace Herta. Change rotation calling SIN then TPP.

South East Asia - Australia Loop 3 Service (S2A)

  •  New proforma with the new rotation TPP – SIN - FRE effective from the MSK Yellowstone 442S in week 42.

Vietnam Indonesia Straits Service (VIS)

  • No schedule updates for this week.

Singapore Thailand feeder

  • No schedule updates for this week.

 

+++ Latin America Asia Services +++

ANDEX SLING 1 - (AN1)

  • Alternate NGB/SHA port omission continue
    - Itajai Express omit NGB
    - Rio De Janeiro Express omit SHA

ASIA MEXICO EXPRESS  (TPM, also known as AME1)

  • Valor will omit NGB week 44 for schedule recovery

ANDEX SLING 2 (AN2)

  • MSC vessel severe delayed. They’re not sliding and are trying for recovery
    - No clear majority on the SHK+HKG omission decision
    - Structural SHA omission in place, but only announced few weeks prior to Asia arrival

ASIA SAEC SERVICE 2 (AS2)

  • MSC MADHU B FI440A omit HKG.

Joint Caribbean Service (JCS)

  • SEASPAN ZAMBEZI Blanks and will P/I to AN1 for adhoc. Will P/I JCS 6 Dec at SHK

EAST AFRICA SERVICE 3 (EA3)

  • No schedule updates for this week

EAST AFRICA SERVICE 4 (EA4)

  • No schedule updates for this week

ASIA WEST AFRICA SERVICE (AWA)

  • No schedule updates for this week


+++ Transpacific Services +++

East Coast Loop 1 (EC1)

  • No schedule updates for this week.

East Coast Loop 2 (EC2)

  • No updates for this week

East Coast Loop 4 (EC4)

  • Service suspended until further notice

East Coast Loop 5 (EC5)

  • No schedule updates for this week.

East Coast Loop 6 (EC6)

  • MOL Celebration 097W phase out to PN4. Phase out rotation PCN-KHH-HKG. All YTN laden inbound T/S via HKG. All NBO/SHA/PUS ROB to PN4 direct discharge.

Pacific South Loop 3 (PS3)

  • ONE Theseus 088W omit PKG WB for schedule recovery.

Pacific South Loop 4 (PS4)

  • YM Ubiquity 066W phase out week 44. Phase out rotation OAK-KEL-KHH-YTN-XMN.
  • YM Ubiquity 067E phase in week 47 position in XMN from drydock.

Pacific South Loop 6 (PS6)

  • YM Wellhead 045W phase in week 44 position in TAO from AG3.

Pacific South Loop 7 (PS7)

  • YM Wish 044W omit HKG for schedule recovery.

Pacific Southwest Express (PSX)

  • No schedule updates for this week.

Pacific North Loop 1 (PN1)

  • No schedule updates for this week.

Pacific North Loop 2 (PN2)

  • No schedule updates for this week.

Pacific North Loop 3 (PN3)  

  • HMM Aquamarine 003W to call DGT terminal instead of HPNT terminal due to terminal congestion management.

Pacific North Loop 4 (PN4)

  • MOL Charisma 228W phase out week 44 for drydock.
  • MOL Celebration 098E phase in week 44 at TAO.

Far East Pacific Loop (FP1)

  • No schedule updates for this week.

Asia-North America East Coast (AA7)

  • No schedule updates for this week.

+++Oceania Services+++

North America Westcoast - New Zealand/Australia (WSN)

  • No schedule updates for this week.

Australia - New Zealand via Panama (ANP)

  • No schedule updates for this week.

Dangerous Goods restriction on our VIS Service to Ho Chi Minh, VN

From July 1, 2024, Dangerous Goods (DG) will be prohibited for discharge at Cat Lai (Chi Minh Terminal Matchcode CATLAI 2). If you're shipping with our VIS service, please note that DG cargo with port of discharge in Ho Chi Minh (CATLAI 2) will therefore not be processed. Alternatively you can choose from the following routes via Vung Tau, VN and arrange barging at other inland container depots:

  • SPITC port (MC SPITC 001): 9 km far from Cat Lai.
  • Tan Cang Hiep Phuoc (MC TCHP 001): 22 km far from Cat Lai.
  • Phuoc Long 3 (MC ICDPHU 002): 13 km far from Cat Lai.
  • Binh Duong port (MC BINHDU 006): 22 km far from Cat Lai.
  • Dong Nai port (MC ICDDON 001): 22 km far from Cat Lai.

If you require more information related to this change, please contact our customer service team at [email protected] who will guide you based on your individual situation.

Asia

China

  • Qingdao: Waiting time 12 to 24 hours due to intermittet port closure on strong wind.
  • Shanghai: Waiting time 12 to 24 hours due to vessel bunching.
  • Ningbo:  Waiting time 24 to 36 hours. Berth situation is different from terminal to terminal.

Oceania

  • Sydney (DP World): Waiting time up to 189 hours due to bad weather conditions and vessel bunching.
  • Sydney (Patrick): Waiting time 24 to 96 hours due to bad weather conditions and vessel bunching.
Railway Operations
  • No reported issue nor known disruption.

Truck Availability

  • No reported issue nor known disruption.

Barge / Feeder Availability

  • No reported issue nor known disruption.

Depots / Equipment

  • No reported issue nor known disruption.
  • If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
  • For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
  • Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
  • Many of our staff are back in office, and our contact center is operating normally.
  • We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
  • For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
  • Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
  • For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.

Booking Cancellation Fee in Mainland China, Hong Kong, and Taiwan

Here's an update on the booking cancellation policy with effect from September 15, 2024 until October 14, 2024.

Booking cancellation fee policy

  1. Effective date based on booking cancellation request date.
  2. Quick Quotes Spot Booking Cancellation fee rule remains unchanged.
  3. Booking Cancellation Fee is applicable to booking cancelled within 3 calendar days prior to ETD of the first intended vessel for all trades excluding Intra Asia (Short Sea), Middle East, Indian sub-continent and Oceania from September 15, 2024 until October 14, 2024. This measure is based on the time booking cancellation request is submitted.
  4. For Intra Asia (Short Sea) trade, booking cancellation fee will not be applicable.
  5. For Middle East, Indian sub-continent and Oceania trade Booking Cancellation Fee rule remains unchanged. Booking Cancellation Fee is applicable to booking cancelled within 7 calendar days prior to ETD of the first intended vessel.
  6. Booking cancellation fee amount remains unchanged based on the product, please refer to our tariff for more details.
Scenario Cancellation Request Vessel ETD Trade Days Difference Cancellation Fee Applicability
Booking Cancellation Fee Applicable Scenario 15-Sep-24 18-Sep-24 All trades excluding Intra Asia (Short Sea), Middle East and Oceania 3 days Cancellation within 3 days of ETD (excluding ETD date), so Cancellation Fee applies.
Booking Cancellation Fee Not Applicable Scenario 15-Sep-24 19-Sep-24 All trades excluding Intra Asia (Short Sea), Middle East and Oceania 4 days Cancellation more than 3 days before ETD (excluding ETD date), so no Cancellation Fee applies.
Booking Cancellation Fee Applicable Scenario 15-Sep-24 22-Sep-24 Middle East, Indian sub-continent and Oceania 7 days Cancellation within 7 days of ETD (excluding ETD date), so Cancellation Fee applies.
Booking Cancellation Fee Not Applicable Scenario 15-Sep-24 23-Sep-24 Middle East, Indian sub-continent and Oceania 8 days Cancellation more than 7 days before ETD (excluding ETD date), so no Cancellation Fee applies.

If you are shipping from Pearl River Delta (PRD) or Yangtze River Delta (YRD), please note the following:

  • The calculation rule is based on the Estimated Time of Departure (ETD) of the first intended vessel in the booking confirmation.
  • The Booking Cancellation Fee (FIO) is not applicable if there is a change of feeder vessel schedule. The policy remains unchanged for mainline vessels' schedules. (Excluding Quick Quotes Spot booking)
  • The booking cancellation fee amount and general conditions remains unchanged based on the product, please refer to our tariff for more details.

We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.

Booking window update for China, Hong Kong and Taiwan

From immediate effect, we have lifted the booking window restrictions for your shipments. This will be valid and based on booking request date till further notice.

Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port. This measure is effective from September 15, 2024 to October 14, 2024 for all ports in China and Hong Kong. For your reference, please find a list with detailed information, including container type and port names  here.

Gate out empty (GOMT) are 7, 10, or 14 days before the FCL cut-off time, including the day of the cut-off (as per FCL delivery cut-off time in latest booking confirmation). Eg: If the FCL cut-off is on September 28, 2024, empty release starts on September 15, 2024 for 40HC pick up in Shanghai Port.

Origin 20GP 40GP 40HC 45HC (L5GP) 40RH
Shanghai Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Ningbo Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 7 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Qingdao Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Tianjin Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Dalian Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Xiamen Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Nansha Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Shekou Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 7 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Hong Kong Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off
Yantian Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 14 days Pick-up 10 days
  before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off before FCL cut-off

A few remarks:

  • Effective date based on empty pick up date.
  • Export Detention (MHO) free time will be extended in line with early pick up period.
  • Other out-ports offer 14 days GOMT window subject to equipment availability.

Booking window update for China, Hong Kong and Taiwan

From immediate effect, we have lifted the booking window restrictions for your shipments. This will be valid and based on booking request date till further notice.

Suspension of South China Feeder Services during 2024 China Golden Week

The feeder operators in South China have announced a service suspension from late September 2024 to early October 2024 due to the 2024 China Golden Week.

Please find the list of affected ports via our website here. Please note that the feeder service suspension schedule is subject to change without prior notice.

Please note that any additional costs and liabilities related to Detention charge, Terminal storage and Terminal charges incurred at transshipment ports (including but not limited to Hong Kong, Shekou, Yantian and Nansha) after containers discharge during the feeder service suspension period will be for the account of the cargo owner.

Mainland China Golden Week 2024, South China Free Storage Period policy

The Golden Week of 2024 in Mainland China is approaching. With your cargo planning in mind and the support from terminals, we are pleased to inform you that the Free Storage Period will be extended for the following locations.

Yantian

Vessel Arrival Date Additional Free Storage Period
October 1 2024 0 days
October 2 2024 1 days
October 3 2024 2 days
October 4 2024 3 days
October 5 2024 3 days
October 6 2024 3 days
October 7 2024 3 days
October 8 2024 3 days
October 9 2024 2 days
October 10 2024 1 days
October 11 2024 0 days

Shekou

Vessel Arrival Additional Free Storage Period
October 1 2024 0 days
October 2 2024 1 days
October 3 2024 2 days
October 4 2024 3 days
October 5 2024 3 days
October 6 2024 3 days
October 7 2024 3 days
October 8 2024 3 days
October 9 2024 3 days
October 10 2024 3 days
October 11 2024 3 days
October 12 2024 2 days
October 13 2024 1 days
October 14 2024 0 days

Nansha

Vessel Arrival Additional Free Storage Period
October 1 to October 7, 2024 7 days

Notes:

  • Export Cargo: applicable for dry cargo.
  • Import/Transshipment Cargo: No additional free storage.
  • Not applicable for Reefers, Specials, and all DG classes.

What does this mean for your booking?

If the vessel's actual time of arrival at Yantian Port is on October 2, 2024, the Free Storage of Export Cargo will be 8 days, which is an additional day of Free Storage according to the tariff.

Calculation rule with no change: commences from container gated in full to the designated terminal to CY cut off.

To aid your cargo planning, use our vessel tracker to view our vessels' latest Estimated Times of Arrival and Departure. For further assistance, contact our local customer service team. Alternatively, email [email protected] for more details.

Contact

Contact your nearest operational expert

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