Actualizaciones regionales en Latinoamérica

Last updated on April 12, 2024

Operational and Customer Service Overview

Last updated on April 12, 2024
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • Suez Canal & Red Sea situation: We will keep you updated on the status of individual vessels and services for Latin America on our Live-Ticker. Please ensure bookmarking this article. Please also visit our FAQ for further information.
  • Panama Canal update - The lower-than-usual water levels in the Gatun Lake are causing severe draft restrictions on vessels transiting the Panama Canal. This has caused a backlog of traffic waiting to pass through. We are monitoring the journeys of our vessels and will keep you updated with your cargo planning.

Vessel updates and port changes per service

California Central America Express (CCE

  • No schedule updates for this week

US Gulf - South America East Coast (GS1)

Omissions:

  • Vessel MSC PHOENIX V.2404N, ETA April 12, 2024 to last Port of Discharge New Orleans, US omitted Suape, BR, Montevideo, UY, Rio Grande, BR & Altamira, MX
  • Vessel SEASPAN EMPIRE V.2405N, ETA April 17, 2024 to last Port of Discharge New Orleans, US omitted Navegantes, BR & Paranagua, BR and will omit Veracruz, MX
  • Vessel RDO ENDEAVOUR V.2406N, ETA April 21, 2024 to last Port of Discharge New Orleans, US omitted Paranagua BR and will omit Altamira, MX
  • Vessel TEMPANOS V.2407N, ETA May 2, 2024 to last Port of Discharge New Orleans, US omitted Navegantes, BR

South America - Asia / Loop 1 (AN1)

  • Vessel SEASPAN BELIEF V.2401W, April 09, 2024 to last Port of Discharge Busan, KR omitted Puerto Angamos, CL

Asia to South America Eastcoast Service / Loop 2 (AS2

  • Vessel MSC SCHUBA B V.FI411R, ETA May 13, 2024 to last Port of Discharge Shekou, CN omitted Montevideo, UY & Rio Grande, BR

South America - Asia / Loop 2 (AN2

  • No schedule updates for this week

Asia Mexico Express (AME1 also known as TPM)

  • No schedule updates for this week

Asia Latin America Service (JCS)

  • No schedule updates this week

North Europe - South America Westcoast Service (SWX

  • No schedule updates this week

West Coast South America Express (MSW

  • No schedule updates this week 

Mediterranean to South America Eastcoast (MSE) Northbound

  • No schedule updates for this week

Caribbean Express Service (CES)

  • No schedule updates for this week

South America East Coast Service (SEC

  • No schedule updates this week

West Coast South America 2 (WS2) service

  • No service updates for this week

WCSA Feeder 3 (WS3)

  • No service updates for this week

WCSA Feeder 4 (WS4)

  • No service updates for this week

North Europe-South America East Coast (ECX) Service

  • Vessel MSC CHLOE V.NA407R, ETA April 17, 2024 to last Port of Discharge Sines, PT omitted Navegantes, BR & Pecem, BR and will omit Sines, PT
  • Vessel UASC ZAMZAM (V.NA408R, ETA April 13, 2024 to last Port of Discharge Sines, PT) omitted Pecem, BR, Hamburg, DE, Bremerhaven, DE & (Belgium) and will omit Le Havre, FR and Sines, PT
  • Vessel ANTHEA Y V.NA409R, ETA April 22, 2024 to last Port of Discharge Sines, PT omitted Navegantes BR & Pecem, BR
  • Vessel CISNES V.NA410R, ETA April 29, 2024 to last Port of Discharge Sines, PT omitted Navegantes, BR, Rio de Janeiro, BR & Pecem, BR
  • Vessel MSC SOFIA CELESTE V.NA411R, ETA May 04, 2024 to last Port of Discharge Sines, PT omitted Paranagua, BR and will omit Pecem, BR
  • Vessel BREMERHAVEN EXPRESS V.NA413R, ETA May 11, 2024 to last Port of Discharge Sines, PT will omit Rio de Janeiro, BR & Pecem, BR
  • Vessel CAPE AKRITAS V.NA414R, ETA May 18, 2024 to last Port of Discharge Sines, PT will omit Pecem, BR
  • Vessel CAUQUENES V.NA415R, ETA May 25, 2024 to last Port of Discharge Sines, PT will omit Pecem, BR
  • Vessel MSC ATHENS V.NA416R, ETA, June 1, 2024 to last Port of Discharge Sines, PT will omit Pecem, BR

Gulf Caribbean (GCS) service

  • No sevice updates this week

Gulf Caribbean 2 (GC2) service

  • Vessel SLS AZURE V.2413N, ETA April 12, 2024 to last Port of Discharge San Juan, PR omitted Puerto Barrios, GT & Puerto Limon, CR
  • Detail about affected cargo
    • Exports from Puerto Barrios to Puerto Limon (CR) Cartagena de Indias (CO) and San Juan (PR) will be rolled over on the next vessel NB MINDORO (V.2414N, ETA April 7, 2024 to Puerto Barrios)
    • Exports from Puerto Barrios to Caucedo (DO) will be rolled over on the next vessel NB VELIKA (V.2413N, ETA April 05, 2024 to Puerto Barrios)
    • Imports from Puerto Barrios will be discharged at Santo Tomas de Castilla (GT), ETA April 2, 2024

Atlantic Loop 4 (AL4)

  • No service updates this week

Conosur Service (CON)

  • Vessel MAERSK REDWOOD V.409W, ETA April 08, 2024 to last Port of Discharge San Vicente, CL omitted Itapoa, BR & Antofagasta, CL and will omit San Vicente, CL
  • Vessel SEASPAN HAMBURG V.415W, ETA May 20, 2024 to last Port of Discharge San Vicente, CL will omit Rio de Janeiro, BR

Mediterranean Gulf Express (MGX)

  • No service updates for this week.

Atlantic Loop 5 (AL5)

  • No service updates for this week

South America - Africa Triangle (SAT)

  • No service updates for this week

Americas Service (USW)

  • Vessel DUBAI EXPRESS (V.413S, ETA April, 09, 2024, to last Port of Discharge Manzanillo, PA, omitted Baltimore (US)

Argentina Port Status

  • Bahía Blanca: Open
  • Puerto Madryn: Open
  • Buenos Aires: Open

Uruguay Port Status

  • Montevideo: Open

Chile Port Status: 

  • Arica: Open
  • Iquique: Open
  • Angamos: Open, Pier 4 closed
  • Antofagasta: On Strike
  • Valparaíso: Open
  • San Antonio – STI: Open
  • San Antonio – DPW:  Open
  • Lirquen:  Open
  • San Vicente:  Open
  • Coronel:  On Strike

Mexico Port Status: 

  • Mazatlan – SIN: Open
  • Veracruz – VER: Open
  • Manzanillo - COL (MX): Open
  • Lazaro Cardenas – MIC: Open
  • Altamira – TAM: Open
  • Ensenada – BCN: Open

Brazil Port Status:

  • Santos: Open
  • Itajai: Open
  • Navegantes: Open
  • Paranagua: Open
  • Rio de Janeiro: Open
  • Rio Grande: Open
  • Imbituba: Open

Panama Port Situation: 

  • no updates for this week

Guatemala Port Situation: 

  • Puerto Barrios: open
  • Puerto Quetzal: open

El Salvador:

  • no updates for this week

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Here's an update on payment terms for your shipments to and from Argentina

With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:

Import Shipments:

  • From May 19, 2023, import shipments to Argentina must be paid at the origin (prepaid modality).
    This change is due to recent foreign exchange market regulations.

Export Shipments:

  • From June 12, 2023, all export shipments from Argentina will accept payments at the destination country (collect modality).

This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:

  • MV MSC LUSANNE V. 2321N, ETA Buenos Aires, AR June 23, 2023
  • MV MONTE VERDE V. 324N, ETA Buenos Aires, AR June 17, 2023
  • MV LONDON TRADER V. 325N, ETA Bahia Blanca, AR June 22, 2023
  • MV ARGENTINA C V. 159 ETA Rosario, AR June 14, 2023

For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.

Contact

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