Hapag-Lloyd Colombia - Export Load Release Procedure

Watching over the health of our employees and the representatives of our clients, we established the following procedures for the handling of documents and emissions of export B/Ls.

As of Monday, March 30, 2020, Hapag-Lloyd Colombia Ltda. operates remotely from home.

Therefore, there will be no face-to-face Counter service in our offices, all the attention we will do via e-mail if possible. We will not issue Original B/Ls in Colombia.

Exporting companies must decide between two modalities:

• "Original B / Ls - OBL" with issuance at destination
• "Seawaybill - SWB"

In both cases, this definition must be clearly indicated in the "Shipping Instruction"

Important is that you continue to send your payment support to the address of [email protected]