Regional Updates in Asia & Oceania

• Please review the sections below for more details

GEMINI Asia Gulf Express (AGX)

• No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE1)

• Week 25-Barzan 516E  Phase out at Shanghai and TIHAMA 525W takes over -Barzan   position

GEMINI Asia North Europe 1 (NE2)

• Week 26-Brussels express 519E Phase out and Singapore Express   takes over - Brussels express    position

GEMINI Asia North Europe 1 (NE3)

• No reported issue nor known disruption

GEMINI Asia North Europe 1 (NE4)

• No reported issue nor known disruption

GEMINI Asia South Europe 1 (SE1)

• No reported issue nor known disruption

GEMINI Asia South Europe 1 (SE2)

• Week 19 – Porto Germeno phase out (EB) & Adrian Maersk phase in (WB)
• Week 20 – Maersk Camden phase out (EB) & Antonia Maersk phase in (WB)
• Week 22 – Edith Maersk phase out & phase in vessel TBC
• Week 26 – Maersk Halifax phase out & Eleonora Maersk phase in

GEMINI Asia South Europe 1 (SE3)

• Week 23 – Maersk Stepnica phase out & Maersk Elba phase in
• Week 24 – Salahuddin phase out & Speed phase in

GEMINI PACIFIC SOUTHWEST 1 COGH - WC1

• Maersk Salina phases out in week 26.  To be replaced by Maersk Algol.
• Maersk Skarstind phases out in week 28.  To be replaced by Gudrun Maersk.

GEMINI PACIFIC SOUTHWEST 1 COGH – WC2

• Ute phases out in week 26. To be replaced by Grete Sarat.

GEMINI PACIFIC SOUTHWEST 1 COGH – WC3

• Maersk Sarnia phases out in week 26.  To be replaced by Maersk Lirquen.
• Maersk Athabasca phases out in week 27.  To be replaced by Clementine Maersk.

GEMINI PACIFIC SOUTHWEST 1 COGH – WC4

• No reported issue or known disruption.

GEMINI PACIFIC SOUTHWEST 1 COGH – WC5

• No reported issue or known disruption.

GEMINI ASIA US EAST COAST 1 COGH - US1

• MAERSK SANA 516W is experiencing a machinery-related issue, Replacement vessel and cargo arrangement TBC

GEMINI ASIA US EAST COAST 1 COGH – US2

• No reported issue or known disruption.

GEMINI ASIA US EAST COAST 1 COGH – US3

• WK20 MANZANILLO BRIDGE phase out MAERSK SANTANA phase in
• WK21 CEZANNE phase out MAERSK FRANKFURT phase in
• WK22 YM TRUST phase out MAERSK LA PAZ phase in

GEMINI ASIA US EAST COAST 1 COGH – US4

• No reported issue nor known disruption

GEMINI SHUTTLE – TSS

• No reported issue nor known disruption

GEMINI SHUTTLE – VS1

• No reported issue nor known disruption

GEMINI SHUTTLE – TCS

• No reported issue nor known disruption

GEMINI SHUTTLE – BS1

• No reported issue nor known disruption

GEMINI SHUTTLE – KS1

• No reported issue nor known disruption

GEMINI SHUTTLE – BS2

• QINGDAO STAR 517N blanked in WK 17.
• QINGDAO STAR phased out WK17. To be replaced by REN JIAN 25 519S WK19.
• REN JIAN 25 519S phases in WK19 at Dalian

GEMINI SHUTTLE – BS3

• REN JIAN 19 phase out at Singapore WK19. To be replaced by ALS KRONOS at Xingang WK20.

GEMINI SHUTTLE – BS5

• No reported issue nor known disruption

GEMINI SHUTTLE – TSX

• DALLAS EXPRESS LCH WK20 call will be covered by METHONI.
• DALLAS EXPRESS phase out in WK21. To be replaced by KOTA LAYANG at Tanjung Pelepas.
  
  
  

THEA Far East Services

Far East Loop 2 (FE2)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – PUS.

Far East Loop 3 (FE3)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – YTN-HKG -KHH-NBO.

Far East Loop 4 (FE4)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – TXG.

Mediterranean Service 1 (MD1)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – TAO

Mediterranean Service 2 (MD2)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – PUS

Mediterranean Service 3 (MD3)

• The last sailing from Asia will be in Week 25, with the planned phase-out rotation at SIN – PUS

Transpacific Services

East Coast Loop 1 (EC1)

• Discontinued – Service now operating under Gemini US East Coast

East Coast Loop 2 (EC2)

• Discontinued – Service now operating under Gemini US East Coas

East Coast Loop 5. (EC5)

• Discontinued – Service now operating under Gemini US East Coast

East Coast Loop 6. (EC6)

• Discontinued – Service now operating under Gemini US East Coast

Pacific North Loop 2 (PN2)

• Discontinued – Service now operating under Gemini US West Coast

Pacific North Loop 3 (PN3)

• Discontinued – Service now operating under Gemini US West Coast

Asia-North America East Coast (AA7)

• No reported issue nor known disruption

Australia-New Zealand via Panama (ANP)

• No reported issue nor known disruption

IRT Asia Services

China Australia Service (CAT)

• There will be no sailing in week 24 and 31.
• Wide Juliet 2337N will phase out SHA in week 23. All NGB/SHK laden imports discharge and T/S via SHA onto Dimitra C. All empties will be discharged at SHA.
• Dimitra C 2343S phase in at SHA in week 23 to replace Wide Juliet.
• TS Sydney 2504S phase in at SHA in week 25.

North Asia - Australia Service (NAX)

• There will be no sailings in week 25 and 32.
• Ever Ulysses 0166N phase out at NGB in week 20, all imports for direct discharge.
• Ever Strong 0122S phase in at PUS in week 20 to replace Ever Ulysses.
• Charlotte Schulte 0112N phase out at NGB in week 26. Phase out rotation PUS-TAO-SHA-NGB, all imports for direct discharge.
• Wide Juliet 0113S phase in at PUS in week 24 to replace Charlotte Schulte.

South East Asia - Australia Service (SAL)

• CMA CGM Volga 521S phase out at SIN in week 21, all imports for direct discharge.
• WESTPORT 521S phase in at PKG in week 21 to replace CMA CGM Volga.

South East Asia - Australia Loop 2 (SEA)  

• CMA CGM Rabelais 522N phase out at SYD in week 22, all imports for direct discharge.
• CMA CGM Baikal 522N phase in at SYD in week 22 to replace CMA CGM Rabelais.

South East Asia - Australia Loop 3 (S2A)

• No reported issue nor known disruption

Vietnam Indonesia Straits Service (VIS)

• Green Wave 047N to omit PKG in week 20 for schedule recovery.
• Cat Lai Express 107N to omit PKG in week 21 for schedule recovery. no PKG imports or transshipment impacted
• Green Wave 049N to omit PKG in week 22 for schedule recovery. no PKG imports or transshipment impacted
• Cat Lai Express 109N to omit PKG in week 23 for schedule recovery. no PKG imports or transshipment impacted.
• Green Wave 051N to omit PKG in week 24 for schedule recovery. no PKG imports or transshipment impacted
• Cat Lai Express 111N to omit PKG in week 25 for schedule recovery. no PKG imports or transshipment impacted
• Green Wave 053N to omit PKG in week 26 for schedule recovery. no PKG imports or transshipment impacted

Latin America Services

ANDEX SLING 1 - (AN1)

• No reported issue nor known disruption

ANDEX SLING 2 (AN2)

• No reported issue nor known disruption

ASIA MEXICO EXPRESS  (TPM, also known as AME1).

• No reported issue nor known disruption

ASIA SAEC SERVICE 2 (AS2)

• No reported issue nor known disruption

EAST AFRICA SERVICE 3 (EA3)

• No reported issue nor known disruption

EAST AFRICA SERVICE 4 (EA4)

• No reported issue nor known disruption

ASIA WEST AFRICA SERVICE (AWA)

• No reported issue nor known disruption

Asia

North China ports are facing increased waiting times due to berth congestion, further impacted by intermittent port closures caused by strong winds and dense fog.

China

• Shanghai (Yangshan):
  Waiting time: 24–72 hours due to heavy vessel bunching and congestion.
• Ningbo:
  Waiting time: 24–36 hours; varies by terminal due to vessel bunching.
• Qingdao:
  Waiting time: 24–72 hours due to vessel bunching and congestion.
• Singapore:
  Waiting time: 12–36 hours. hours due to vessel bunching and congestion.
• Busan:
  Average waiting time: 18 hours across terminals. PNIT Terminal face average 72-hour delays due to mega vessel bunching.
• Japan (Yokohama):
  Waiting time: 12–24 hours due to vessel bunching. Sunday weekly strike has called off due to JHTA agreement. Terminal is recovering form congestion

Oceania

• Sydney:
  Waiting time: 24–36 hours due to port closures from adverse weather and vessel bunching.

• No reported issue nor known disruption.

Truck Availability

• No reported issue nor known disruption.
  

Barge / Feeder Availability

• No reported issue nor known disruption.
  

Depots / Equipment

• No reported issue nor known disruption.

Here's an update on the booking cancellation policy:

QQ Spot Bookings in Mainland China and Hong Kong and Taiwan:
The cancellation fee rule for bookings following Quick Quotes Spot Terms & Conditions.

Quick Quotes (QQ) and Other Bookings (non QQ/QQS) in Mainland China and Hong Kong and Quick Quotes (QQ) in Taiwan:

• Booking cancellation fee is applicable to bookings cancelled, reduced, or no-show within 7 calendar days prior to the Estimated Time of Departure (ETD) of the first intended vessel destined to all trades excluding Intra Asia (Short Sea).
• For the Intra Asia (Short Sea) trade, the booking cancellation fee will not be applicable.

Non-Quick Quotes/Non-QQ Spot Bookings in Taiwan:

• The cancellation fee is applicable to every container cancelled or no-show within a confirmed shipment for cancellation requests after CY cut-off day at 17:30, destined to all trades excluding Intra Asia (Short Sea).
• For Intra Asia trade (Short Sea), booking cancellation fee will not be applicable.

Additional details:

• Cancellation fee rule is based on booking cancellation request date.
• Booking cancellation fee amount and general conditions based on the product, please refer to our tariff for more details.

We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.

For China:  [email protected]
For Hong Kong:  [email protected]
For Taiwan:  [email protected]

• If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
• For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
• Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
• Many of our staff are back in office, and our contact center is operating normally.
• We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
• For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
• Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
• For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.