Jordan - Administrative Fee for Invoice Cancellation

As part of our quality promises to deliver quality and error free services to you, we urge our valued customers to include accurate payer information in your shipment declarations so that we can send our invoices to the correct parties.

Invoices for the service being rendered shall be triggered electronically to the declared parties in the Bills of Lading and / or the email distribution list shared by your organization at the time of account creation with Hapag-Lloyd for both export and import shipments.

Any change requested by customers on the initial invoice triggered, leading to re-issuance of invoice are subject to a charge of JOD 10 (Jordanian Dinar) per invoice, effective February 6, 2020.

Thanks for taking note and your cooperation to improve the quality of invoicing.

Charge Code:
IAO (Invoice Amendment Fee Origin) for Export
IAD (Invoice Amendment Destination) for Import

Amount for Administrative Fee: JOD 10 per invoice