User Guide: My Shipments

'My Shipments' provides you with a general overview of all your recent bookings with Hapag-Lloyd. Upon entering the site all of your active transports will be displayed.

If you are a customer with more than 500 bookings per month, please narrow your list of results by filling in the desired search criteria. 
This is necessary to limit the amount of results returned and increase the performance of the system.

It is also possible to sort the results by Import view or Export View.

Once at the booking list, you find information about Maritime Transport Documents belonging to your bookings, start and end of transport, ports, departure and arrival dates
and vessels.

Security

Each Hapag-Lloyd Online Business user will only be able to view those bookings where his / her assigned company (organization) is involved.
Shipment data is never published to persons / users who are not involved in the transport.

If you do not have all authorizations for the services above you can request them via My Account. More information on how to request your authorizations you find within this user guide in the section My Account.

Screen area: Export View / Import View

You can display your bookings as exporter or as importer.

Mark 'Export View' to list all bookings, in which your company is involved as exporter.

Mark 'Import View' to list all bookings, in which your company is involved as importer.

Sorting

When you mark 'Export View' the sorting of the displayed bookings works by Vessel departure at first port of loading.
When you mark 'Import View' the sorting of the displayed bookings works by Vessel arrival at last port of discharge.

Exception:
Additional search by departure: the sorting works always by vessel departure at first port of loading.
Additional search by arrival: the sorting works always by vessel arrival at last port of discharge.

Screen area: Search by reference

To get directly to a specific booking provide either the Container number, the Bill of Lading number or the Booking number of the booking you wish to be displayed.

Required format

Container number:          HLCU  1234567
Bill of Lading number:    HLCUHAM123456789
Booking number:            12345678
 

Screen area: Search by Departure

To display your bookings for a specific precarriage location including the first load port enter the departure location and the desired time range.

Hint:
As a customer with more than 500 bookings per month with Hapag Lloyd you can enter a maximum time span of two weeks, otherwise you can enter a maximum time span of four weeks.

Screen area: Search by Arrival

To display your bookings for a specific oncarriage location including the last discharge port enter the arrival location and the desired time range.

Hint:
As a customer with more than 500 bookings per month with Hapag Lloyd you can enter a maximum time span of two weeks, otherwise you can enter a maximum time span of four weeks.

Screen area: Search by Vessel / Voyage

To display your bookings departing or arriving with a specific vessel select a vessel name from the drop down box.
Alternatively you can enter the Voyage number. Choose 'Departure' or 'Arrival' and enter the desired time span.

Hint:
You can enter a maximum time span of two weeks.

Screen area: List of Bookings

Column: Start of transport / Port of Loading

Here you find the start location in the routing. If it is different from the first port of loading you find also the location name of the first port of loading. This one can be different from the port of loading of the maincarriage.

Column: Document closure

Date until the Shipping Instruction of the booking has to be arrived at Hapag Lloyd. The date is valid for the load port terminal of the main carriage.
Note: This column is only shown if you are involved in the transport as exporter.

Column: Vessel departure

Here you find the planned vessel departure date at the load port of the first vessel leg of your booking.

Column: Vessels

Shows you the vessel names for all defined voyages within your booking. It is only shown when the vessel legs are scheduled already.

Column: Vessel arrival

Shows you the planned vessel arrival date at the discharge port of the last vessel leg.
Note: This column is only shown if you are involved in the transport as importer.

Column: Port of Discharge / End of transport

Here you find the last port of discharge in the routing. This one can be different from the port of discharge of the main carriage.
If it is not the last location in the routing you find here the last location in the routing as well.

Buttons for details

To view details for a specific booking select the respective row and click at the desired button below the table.

Service: My Shipments

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