About Live Position

Live Position - Better Planning with Real-Time Data

Our smart container fleet takes your tracking experience to a new level: Live Position enables you to track your container in real-time throughout the entire journey. From ship to rail to truck – benefit from full visibility no matter which mode of transport is used. The data is based on smart IoT devices which are attached to the respective container and track the exact position.  

Live Position is currently only available for containers that are equipped with an IoT smart device but it is being steadily expanded and we expect the majority of the fleet to be equipped by the end of 2023. Apart from container location it is being considered in future to provide additional data such as predictive ETAs. Live Position is accessible through the Tracking application in the Online Business Suite. An indicator shows you when Live Position is available for your container. 


Your Benefits

Real-Time Visibility

Full transparency on position data throughout the entire multimodal journey

Reliable Information

Up-to-date information based on smart IoT devices connected to the container. 

Better Planning

Full control of the digital supply chain management without blind spots. 


Key Features

  • Full Transparency: With Live Position our customers can see exactly where their container is in real-time, visualized on a map – no matter if it's transported by ship, truck or train.
  • Globally Independent Availability: As our containers are transported globally, our customers can track their container no matter where they are or what transportation mode is used.​
  • 24/7 Online Availability: Through the Tracking Application in the Online Business Suite customers can track their container whenever it suits them.​
  • All Data at a Glance: With Live Position customers will get all the highest data quality from one single application without having to switch between multiple data sources to advance their planning.​

Frequently Asked Questions - Live Position

Track your shipment in real time - worldwide. All our containers get equipped with smart devices to collect GPS position information in real-time and transfer the data into our system. Via the web solution you can access Live Position and see the current position of your container. 

Tracking provides container positions based on past EPOS events and is dependent on third party data providers. Live Position adds value to Tracking by enabling you to get the container position in real time everywhere, 24/7 directly from Hapag-Lloyd. 

Live Position provides position details in latitude and longitude. With our web solution within the Online Business Suite, we provide a customer centric context to the data by adding shipment details, EPOS event data, and a world map where the container position will be visualized. In the future we might add ETA prediction and even can connect additional sensors to collect further data on your demand. 

Our containers are available worldwide, as will Live Position be. You can track our containers and your cargo whenever it is in reach of a GPS signal. 

The container can be tracked in real-time with updated location once every hour when moving.  

Yes, you can. We enable you to track your shipments and provide an industrywide unique and seamless tracking experience - no matter what the location or transportation mode used is. 

We grant access to our smart IoT devices and data to logged-in customers only. We as Hapag-Lloyd take the protection of data very seriously, hence the personal IoT data is only accessible for logged-in users for their respective shipments. 

You can access Live Position via our Online Business Suite through the Tracking application. By entering the container number, the B/L number or booking number you can track all your respective shipments/containers. Live Position is only available to signed-in customers. 

Currently Live Position can only be accessed via our Online Business Suite, but it is set to be expanded by an API interface in a later version. 

Live Position is a new value-adding feature to our new Tracking solution. By the end of 2023 the majority of our container fleet will be equipped with a smart device and can be booked as an Additional Service. Until then, Live Position is only available for bookings that include an equipped container.

Live Position will be available for a low double-digit amount per container and can be purchased online. The exact price will be determined in the next months as we progress with equipping the container fleet and continue with the product development journey. The first pilot version will be tested with a selected customer group for a limited time period in Q3.

We are looking forward to test Live Position even in an early pilot stage with you to create a real value-adding product for your logistics. The selection process for pilot customers is already done. Please stay tuned for updates. 

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