Qatar– Update on Current Situation

Since the last two weeks we have changed our counter processes and have kept you all updated via customer advisories.

Kindly note that effective April 1, 2020, Hapag-Lloyd Qatar is not accepting cash or check payments.

To further speed up our counter processes, we would like to remind our valued customers to provide the below details while sending the mail confirming online payments:

REF./UTR NO
B/L NO.
INVOICE NO.
DATE OF TRANSFER
AMOUNT
INVOICE CUSTOMER NO.
HAPAG’S ACCOUNT NO.
B/L TYPE
REMITTER NAME

Please send the above information to the below email address for quicker response. We will confirm the payment document within 2 hours from the time sent to us and confirm receipt of the funds:

[email protected]

Please contact the below email addresses relating to Electronic DO issuance for your shipments:
[email protected]; [email protected]; [email protected]; [email protected]