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Liner Services

A reminder in connection with NYK Delphinus 0086W/E

With reference to the latest news published on June 18, 2021, and our reminder on July 5, 2021 concerning the fire on board vessel NYK Delphinus 0086W/E in the AL5 Service (AL5), we would like to remind you that a General Average has been formally declared.

Since our last update, no further information has been made available regarding the status of the cargo. We continue to follow up with the vessel operators for any further developments, and we will share once more information is made available.

The appointed adjusters, Blue Seas Adjusters Ltd on behalf of the shipowners, have issued the list of documents that must be provided by all cargo receivers to prepare for cargo release and discharge. The appointed adjusters will be guiding you through the process and will be compiling the documentation for all cargo and containers on board.

  • Average Bond. Please find and download the document here.
  • General Average Guarantee or Cash Security

Please refer to our news published on May 28, 2021 on the Hapag-Lloyd website for a detailed list and explanation of the requirements.

If you require further information concerning the General Average, please find below the contact details for Blue Seas Adjusters Ltd who have an average response time of 24 hours:

Email: [email protected]

Address:
Unit 1 Orangery Studios
21 Orangery Lane
LONDON SE9 1HN
Tel: 00 44 20 7481 3335
Fax: 00 44 20 7691 7433

Please rest assured that we will keep you updated with further information when it is made available. If you should require specific information concerning cargo queries not covered in the General Average topic, please contact our customer service teams at your nearest Hapag-Lloyd office.
 

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