Shipping from South Africa? Here's the list of mandatory information for exports

The "No doc - no load" policy is coming up for South Africa. We will be implementing this policy from January 1, 2022, to ensure that all necessary export documentation is prepared and available to comply with customs regulations at transshipment ports and final destination.

Thinking about your cargo planning, and to assist you in preparing all the necessary information, we have outlined below the mandatory data required prior to the documentation cut-off. Please note that if any of these items is not updated in the shipping instructions, the cargo will regretfully not be loaded.

• Shipping instruction to be submitted in line with the documentation cut-off
  
• Shipper details with contact number and email address
• Consignee details with contact number and email address
• Place of receipt
• Port of loading
• Port of discharge
• Vessel name
• Container number
• Seal number
• Number and kind of packages
• Description of goods
  

If you are not sure of your documentation cut-off times, please check your booking confirmation or log into our Navigator. Please note that if your booking were rolled or cancelled due to missing the above information, all related costs will be invoiced to the shipper.

If you should require additional information, please contact our customer service team at your location, who will guide you based on your individual situation.