Important Update: New Customer Service contact details for Norway

As part of recent changes to our operational structure for serving the Norwegian market, we would like to inform you about important updates regarding how to reach our Customer Service teams.

Contact Information

Starting August 1, 2025, communication with our Quality Service Center in Gdansk will officially begin. For inquiries related to Bookings, Documentation, and Imports, please contact us via:

• Email: [email protected]
• Phone: +47 23 50 20 88
• Live Chat: Click here to chat with us

For additional contact details, please contact our teams at your location, who will guide you based on your individual situation.

New Call Center Procedures for Norway

From August 1, 2025, our dedicated Customer Service team will be happy to assist you via our main service line. To help us serve you faster, please have one of the following ready when you call:

• Your Case Number
• Your Shipment Number

If you don’t have a reference number, simply follow the voice prompts to be connected to the appropriate team. One of our representatives will assist you as soon as possible.

We appreciate your continued support and look forward to serving you even more efficiently with these updated communication channels.

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