Asia & Oceania

Vessel updates and port changes per vessel
All you need to know about Empty Container pickup
Booking Cancellation process update for Taiwan
Booking Cancellation Fee and Empty pick policy - Mainland China and Hong Kong

Operational and Customer Service Updates for Asia & Oceania

Last update: March 17, 2023

Terminal Operations

Japan

The average berth waiting time is 0 to 48 hours at Kobe (KICT) with 77% yard utilization. All other Japan ports are berth on arrival.

Korea

Pusan:
PUS average yard levels are at 76%. HJNC, PNIT and HPNT temporarily restrict gate-in moves for local & TS export that will not be loaded within 4 days (5 days for TS) to improve yard utilization.

HJNC average waiting time is 2 to 40 hours, PNIT berth waiting is 10 to 60 hours and HPNT is 2 to 40 hours. GWCT yard utilization is 56% and expected waiting time is 6 to 24 hours.

China

Shanghai:
The average berth-waiting time is 0 to 1 days at all Shanghai terminals and WGQ Terminal. Overall YS4 yard utilization is 71% and WGQ is 77%.

Ningbo:
NBO average yard levels are at 66%. Average berth waiting times of 0 to 1 day.
MD2 vessels have shifted to YZCT with waiting times 0 to 1.5 days.
Nansha:
GOCT terminal average waiting time of 0 to 12 hours.
NICT terminal average waiting times 0 to 12 hours.
Yantian:
Average waiting for vessel berthing, 0 to 24 hours.

Qingdao:
Average waiting time is 24 to 48 hours. Port Intermittent port closure and congestion due to strong wind and dense fog.

Xiamen:
The average waiting for vessel berthing is 0 to 12 hours.

Shekou:
Average port stay times is 0 to 12 hours with average yard utilization at 81%.

Hong Kong

Average port stay times is 0 to 12 hours. The current RF yard density and utilization at MTL is 60%.

Vietnam

In VNVUT, TCIT, Cat Lai and SSIT berth is BOA. HICT waiting time is 2 to 8 hours.
TCIT waiting time is 0 to 13 hours.
Yard Density; TCIT: 55%, SSIT: 64%, HICT: Laden at 49%.

Singapore

The average berth waiting time is 0 to 24 hours. Yard utilization is 65%.

Malaysia

Westports, the average berth waiting time is 0 to 24 hours and yard utilization is 76%. Delays are from bunching of vessels and berth congestion. Northport, berth is on arrival and yard utilization for GP 65% and reefer 48%.

Thailand

Thailand (Laem Chabang) – The berth waiting time of HPT is 3 to 6 hours. Yard utilization: HPT: Terminal C – 50% and Terminal D – 37%.

New Zealand

Auckland terminal: No berth congestion and berth on arrival for most services.

Australia

Sydney (DPW) terminals: Avg Berth delays are 35 hours.
Brisbane (PATRICK): No delays ON Window and 1.5 days delays Off window.

Railway Operations

No reported issue nor known disruption

Truck Availability

No reported issue nor known disruption

Barge / Feeder Availability

No reported issue nor known disruption

Depots / Equipment

No reported issue nor known disruption

Labour Challenges

Labour issue in USOAK Trapac affecting PS3/PS4/PS5 vessels.
Waiting time is between 2-12 days.

Customer Service

If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
Many of our staff are back in office, and our contact center is operating normally.
We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.

Vessel updates and port changes per vessel

Looking for a specific vessel? Keep track of our vessel updates here

Far East Loop 2 (FE2)

Pusan Port (westbound) added to Proforma schedule effective week 14.
There will be no sailing from Pusan, Korea (westbound) position April 7 and April 28, 2023. Vessels will slide position accordingly.
Due to long slide, ad hoc calls added on Al Mashrab, Al Nefud and ONE Freedom Eastbound and Tianjin, China ad hoc all on Al Muraykh, ONE Triumph, ONE Tribute (Westbound).

Far East Loop 3 (FE3)

There will be no sailing from Hong Kong (westbound) on March 19 2023. All vessels will slide position.
Proforma revised effective week 14 with additional port coverage of Ningbo (westbound), Singapore (westbound), Kaohsiung (eastbound)
There will be no sailing from Ningbo (China) on April 2 and April 30, 2023. All vessels will slide position
Due to long slide, ad hoc calls added on Linah, Al Jmeliyah

Far East Loop 4 (FE4)

Tianjin Xingang (westbound) added to proforma schedule effective week 14.
There will be no sailing from Xingang, China on April 14, 2023. All vessels will slide position.
Due to long slide ad hoc calls added on HMM Le Havre, HMM St. Petersburg (Eastbound), HMM Copenhagen, HMM Gdansk (Eastbound). .

Far East Loop 5 (FE5)

There will be no sailing from Laem Chabang, Thailand (westbound) on April 18, 2023. All vessels will slide position.

Mediterranean Service 1 (MD1)

There will be no sailing from Qingdao, China (westbound) on March 28, 2023. All vessels will slide position.
Due to long sliding, Shekou, China laden cargos to discharge in Singapore EB till Al Qibla Express (ALA) 027E.
Ad-hoc Pusan call agreed up to Al Riffa (RIF) 022E to discharge TAO/YSA/NBO, China imports for connection.

Mediterranean Service 2 (MD2)

There will be no sailing from Pusan, South Korea (westbound) on March 22, 2023. All vessels will slide position.
Due to long sliding, KHH/SHK, China laden cargos to discharge in Singapore EB till Zeus Lumos(ZSL) 008E.
Ad-hoc Pusan, South Korea call agreed up to Zeus Lumos (ZSL) 008E to discharge YSA/NBO, China imports for connection.

Mediterranean Service 3 (MD3)

There will be no sailing from Pusan, South Korea (westbound) on March 23, 2023. All vessels will slide position.
Due to long sliding, Ad-hoc Pusan call agreed up to Leverkusen Express V.043E to discharge YSA/NBO/SHK, China imports for connection.

IRT Asia Services

China Australia Service (CAT)

Cycle 20: TSL TBN to phase into week 20 position.
MEL+BNE, Australia berth window change to WED 22:00 – FRI 08:00 and WED 22:00 – THU 22:00 (RVT 21833 has been adjusted)

Japan Pusan Feeder (JP1)

No schedule updates for this week.

Japan Singapore Jakarta Service (JSJ)

No schedule updates for this week.

North Asia - Australia Service (NAX)

No schedule updates for this week.

South East Asia - Australia (SAL) Service

Starting in March 2023, our SAL service will be covering the following ports:
Port Kelang (MY) - Tanjung Pelepas (MY) - Singapore (SG) - Melbourne (AU) - Sydney (AU) - Adelaide (AU) - Fremantle (AU) - Port Kelang (MY)

South East Asia - Australia Loop 2 (SEA) Service

The coverage for our SEA service from March 2023 will be the following:
Tanjung Pelepas (MY) - Singapore (SG) - Brisbane (AU) - Sydney (AU) - Brisbane (AU) - Tanjung Pelepas (MY)

South East Asia - Australia Loop 3 (S2A) service

S2A service's rotation will cover Malaysia, Singapore and Australia in the following sequence:
Tanjung Pelepas (MY) - Singapore (SG) - Fremantle (AU) - Tanjung Pelepas (MY)

Vietnam Indonesia Straits Service (VIS)

Starting in April 2023, VNF will combine with SPL to form the VIS.
Routing VNSGN – SGSIN – MYPKG – IDBLW – MYPEN – MYPKG – SGSIN -VNSGN

SB: VNSGN – SGSIN – MYPKG – IDBLW – MYPEN
NB: IDBLW – MYPEN – MYPKG – SGSIN – VNSGN

The first vessel to start VIS will be Cat Lai Express v.001E ETA SIN April 6, 2023

Vietnam Feeder (VNF)

Last sailing VNF: Cat Lai Express V.072N/S ETA SIN on Mar 29, 2023, ETA CLI, Vietnam on April 2, 2023.

Latin America Asia Services

ANDEX SLING 1 - (AN1)

Cherry season sailing Proforma with port rotation as HKG > YTN > KEL > SHA > NGB > PUS
All lines have been agreed for 1 day ahead of proforma up to week 17 (Cherry Season).
MV Navigare Collector 2312W will phase out at SHA, China and replace by Seaspan Raptor.
MV Copiapo 2304W will phase out from AN1 service after full discharge at Pusan, South Korea.
RIO DE JANEIRO EXPRESS will phase in AN1 service at Hong Kong and take over MV Copiapo 2315E Position.

ASIA MEXICO EXPRESS (TPM, also known as AME1)

No schedule updates for this week.

ANDEX SLING 2 (AN2)

SEASPAN BEAUTY 2247W will omit Pusan, South Korea (KRPUS WB). KRPUS WB DG and RF import will remain on board to Pusan EB discharge, KRPUS dry laden boxes will T/S Via Shanghai, China.
MSC Perle FA302R will phase out after full discharge at Hong Kong and replace by MSC Auriga FA310A.

ASIA SAEC SERVICE 2 (AS2)

New set up Proforma with structurally drop YTN with effective from MV Cape Artemisio 2302W.
RIO DE JANEIRO EXPRESS 2250E will phase out at SHK and replace by MV PARANAGUA EXPRESS 2312W.

Transpacific Services

East Coast Loop 1 (EC1)

All vessels till week 17 agreed for PUS ad hoc call to resolve cargo long dwell. KHH/HKG/YTN/YSA laden T/S via PUS
New proforma date/time effective week 14 sailings.

East Coast Loop 2 (EC2)

All vessels till week 13 agreed for PUS ad hoc call to resolve cargo long dwell.
TAO/NBO/YSA laden T/S via PUS WB to avoid cargo long dwell.
New proforma date/time effective week 14 sailings.

East Coast Loop 4 (EC4)

Current ships will sail USEC to RAS via COGH (WDH, MAL, WRM, OMT, MUN, OST, WID, NKX)
All vessels till week 16 position agreed for SIN WB T/S for KHH/VUT/YTN laden import, empties ROB.
XMN/HKG call inserted as proforma call effective week 14 sailings.

Pacific South Loop 6 (PS6)

All vessels till week 16 agreed for ad hoc call PUS for T/S for laden TAO/NBO import and empties ROB.
New proforma date/time effective week 14 sailings.
Week 17/18 YM Travel / YM Tutorial under discussion for PUS ad hoc call.

Pacific North Loop 2 (PN2)

All vessels till week 14 agreed for SIN ad hoc call to T/S VUT/LCH/YTN laden import, empties ROB.
Seaspan Zambezi P/O DD. P/O rotation TYO-UKB-SIN
Navios Unison P/O DD. P/O rotation TYO-UKB-SIN-VUT.
New proforma date/time effective week 14 sailings.

Pacific North Loop 3 (PN3)

All vessels till week 14 agreed for ad hoc call HKG for T/S for YSA/YTN laden import, empties ROB.
New Proforma date/time effective week 14 sailings.
Athos P/O DD. P/O rotation PUS-KHH-HKG.

Pacific North Loop 4 (PN4)

Most arriving vessels turn port TAO, China with delay.

All you need to know about Empty Container pickup

Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port.

Days of export empty container open for pickup include the FCL cut-off day. E.g. FCL cut-off time March 28 2023, Empty release will be open from March 22, 2023. FCL cut-off time can be found in the booking confirmation.

Origin	20GP	40GP	40HC	40RH
Shanghai	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Ningbo	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Qingdao	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Tianjin	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Dalian	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Xiamen	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Nansha	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Shekou	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Da Chan Bay	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Yantian	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off
Hong Kong	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off	Pick-up 7 days before FCL cut-off

A few remarks:

Effective date based on empty pick up date
45HC and Specials apply 7 GOMT before vessel FCL cut-off time subject to equipment available.
MHO free time will be in line with tariff,pls refer to details from our website.

Booking Cancellation process update for Taiwan

There's an update on our booking cancellation process in effect from March 1, 2023

Effective date based on booking cancellation request date
QQ Spot (QQS)Booking Cancellation fee rule remains unchanged.
Quick Quote (QQ) Booking cancellation fee applicable to every container cancelled or no-show within a confirmed shipment at any time.
Other booking rather than QQS and QQ, Booking Cancellation fee applicable to every container cancelled or no-show within a confirmed shipment for cancellation request after CY cut off
The booking cancellation fee amount remains unchanged based on the product. You can get all relevant details here

If you should require additional information, please contact our customer service team at [email protected] who will guide you based on your individual situation.

Booking Cancellation Fee and Empty pick policy - Mainland China and Hong Kong

Here's an update on the booking cancellation and empty pick up policy with effect from March 1, 2023.

Booking cancellation Fee Policy

Effective date based on booking cancellation request date.
Quick Quotes Spot (QQS) Booking Cancellation fee rule remains unchanged.
Quick Quotes (QQ) Booking cancellation fee applicable to every container cancelled or no-show within a confirmed shipment at any time.
Other booking rather than QQS and QQ, Booking Cancellation fee applicable to Bookings cancelled within 5 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel destined to Intra Asia and Bookings cancelled within 7 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel destined to ALL OTHER TRADES.
Booking cancellation fee amount remains unchanged based on the product, please refer to our tariff for more details.