Last update: March 17, 2023
Terminal Operations
Japan
Korea
China
Hong Kong
Vietnam
Singapore
Malaysia
Thailand
New Zealand
Australia
Railway Operations
Truck Availability
Barge / Feeder Availability
Depots / Equipment
Labour Challenges
Customer Service
Looking for a specific vessel? Keep track of our vessel updates here
Far East Loop 2 (FE2)
Far East Loop 3 (FE3)
Far East Loop 4 (FE4)
Far East Loop 5 (FE5)
Mediterranean Service 1 (MD1)
Mediterranean Service 2 (MD2)
Mediterranean Service 3 (MD3)
IRT Asia Services
China Australia Service (CAT)
Japan Pusan Feeder (JP1)
Japan Singapore Jakarta Service (JSJ)
North Asia - Australia Service (NAX)
South East Asia - Australia (SAL) Service
South East Asia - Australia Loop 2 (SEA) Service
South East Asia - Australia Loop 3 (S2A) service
Vietnam Indonesia Straits Service (VIS)
SB: VNSGN – SGSIN – MYPKG – IDBLW – MYPEN
NB: IDBLW – MYPEN – MYPKG – SGSIN – VNSGN
Vietnam Feeder (VNF)
Latin America Asia Services
ANDEX SLING 1 - (AN1)
ASIA MEXICO EXPRESS (TPM, also known as AME1)
ANDEX SLING 2 (AN2)
ASIA SAEC SERVICE 2 (AS2)
Transpacific Services
East Coast Loop 1 (EC1)
East Coast Loop 2 (EC2)
East Coast Loop 4 (EC4)
Pacific South Loop 6 (PS6)
Pacific North Loop 2 (PN2)
Pacific North Loop 3 (PN3)
Pacific North Loop 4 (PN4)
Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port.
Origin | 20GP | 40GP | 40HC | 40RH |
---|---|---|---|---|
Shanghai | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Ningbo | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Qingdao | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Tianjin | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Dalian | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Xiamen | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Nansha | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Shekou | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Da Chan Bay | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Yantian | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Hong Kong | Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
Pick-up 7 days before FCL cut-off |
A few remarks:
There's an update on our booking cancellation process in effect from March 1, 2023
If you should require additional information, please contact our customer service team at [email protected] who will guide you based on your individual situation.
Here's an update on the booking cancellation and empty pick up policy with effect from March 1, 2023.
Booking cancellation Fee Policy