Regional Updates in Europe

Operational and Customer Service Updates for Europe

+++ last updated on June 24, 2022 +++

Terminal situation

Antwerp, Belgium

  • PSA: Labour availability at PSA remains stable. Yard utilization at 869 has improved again to 80%. At 913 it remained stable at 75% utilization. Reefers at 869 gained 5% to a utilization of 80%, reefers at Quai 913 dropped to 75%. Maintenance in progress until week 26, reducing the available berth length at Quai 913 by 250 meters. National strike targeting the transport sector impacted the terminals in Antwerp this week.

Rotterdam, Netherlands

  • Europe Container Terminals (ECT): Terminal is experiencing shortage of labour due to a rise of COVID infections with subsequent quarantine measures of 5 days. The beginning of the holidays season further stresses the availability. Yard level at DDE has relaxed to 71%. Reefers at DDE have further relaxed to 50% of the plug utilization. Terminal is facing long dwell times for T/S and import cargo. ECT off yard storage with a capacity of 3000 TEU for custom blocked Russian cargo and long stay imports is now being fully utilized. Lower yard utilization partly due to increased import pick-ups and a FE call, which was stuck up in Hamburg. ECT stopped to accept empty containers this week and will revise further yard protection measures. Container pickup is required to reduce dwell times.

  • Rotterdam World Gateway (RWG): Labour remains stable at RWG, upcoming holiday period will stress the availability. The utilization remained stable at 80%. Reefers are at 65% but depending on fast import pick-up for reefer heavy services. Yard is expected to rise again with upcoming calls of discharge heavy vessels. Cargo opening time for the acceptance of export cargo at RWG is 8 days in advance of vessel ETA. RWG is still not accepting delivery of empty containers until further notice as a yard protection measure. Regular feeder calls in-between main liners are necessary to cope with the high yard utilization.

United Kingdom

  • Southampton Port (SOU): Labour still slightly reduced at 7-8 gangs on average. Yard stands at 81%. Reefers stand reduced and manageable at 70%. HL MTs at 90% of the cap. SOU cargo opening time for the acceptance of export cargo is 10 days in advance of vessels ETA.
  • London Gateway Port (LGP): Gang availability is on a good level; sufficient labour can be deployed. Yard utilization at a good 64%. Reefers at a low 70% as well. HL empty containers are at 100% of the cap. Vessel schedules affected by Pilots' supply.

  • Nationwide rail strikes this week affected delivery and pick-ups via train of both terminals.

Hamburg, Germany 

  • Container Terminal Altenwerder (CTA): Labour pool providing lower number of gangs. Yard utilization eased for the first time standing at 78%. Due to the considerably better yard utilization first yard protection measures are lifted; balanced load/discharge ratio of feeder/trains no longer applies. CTA is currently transporting long dwelling imports to a facility outside of the terminal. Import heavy services remain a challenge and are faced with longer waiting times and are performing split calls at Wilhelmshaven to ease the yard situation at CTA. This is taking effect and is leading to reduced waiting times for these services. T/S cargo; These will only be accepted if the connecting mainliner will call within the next 10 days. For train delivery the acceptance window is 7 days in advance of connecting vessels ETA. CTA limits the amount of idling IMO tank containers in the yard with a 24hrs delivery restriction in place. Export cargo via Truck is only accepted 48 hours in advance of vessels arrival. Sediments build up in the river Elbe leading to draft restrictions.

  • Container Terminal Burchardkai (CTB): Terminal facing labour shortage which is leading to lower productivity and delays in the vessel line up. This increases the accumulated waiting times. The yard has gone down to 82% probably due to the longer port stay time of the vessels allowing longer pick-up times for the imports. From 01. APR, CTB implemented the same T/S rule as CTA (T/S acceptance only 10 days prior to connecting vessel). Backlog of the pier maintenance and low productivity due to labour shortage in combinations with the high yard utilization of the FE SSY’s at CTB led to accumulation of an extreme waiting time for FE vessels. Strike action again pushed the berth line up and led to an increase in waiting time. Sediments build up in the river Elbe leading to draft restrictions.

  • Both terminals were hit this week with a 24 hrs strike action due to unsuccessful tariff negotiations causing delays for both terminals.

G.M.P. Le Havre, France

  • CNMP: Yard utilization for dry cargo is at 52%. MTs stand reduced at 59%. Reefer plug utilization is at 70%. High amount of vessel activity in the port of Le Havre is leading to labour shortage and a limited congestion build up.
  • GMP: Construction works at the quay limiting berth space for 400m vessels (only one berth available for ULCS), this can lead to delays a few services. Pier maintenance is scheduled to be completed 25. JUL.

  • Port of Le Havre was impacted by the weekly strike action.

Transport situation

Area North (Poland, Denmark, Sweden and Finland)

  • There are some transport limitations caused by the summer holiday period.

Area Germany & Central Europe

  • On June 23, 2022, a 24-hour strike hit the German terminals. This is resulting in significant operational problems for the pickup and delivery processes. A large backlog and constraints are expected in the next few days.

Area Benelux

  • Low water is creating a shortage of barges in Benelux as most of them go up to the Rhine River. Currently, many east European drivers go on vacation causing the truck capacities to be under pressure for the upcoming 8 weeks. The terminal congestion is very high and storage of full containers outside the terminals is also problematic.

Area France

  • There are no improvements at the Terminal De France (TDF). A weekly strike surprisingly took place on Tuesday i/o Wednesday, which worsened the situation. The terminal opened on Saturday morning again.  
  • Toulouse, Bordeaux, Lyon & Gevrey: train capacity is ok but local haulage is full for up to 10 days/
  • The barge situation from Lyon to Fos remains ok, however from Le Havre to Paris 2 weeks' pre-advise is required. The Auto Dispatch is turned on again for CR exports from Bordeaux and Lyon areas.

Area United Kingdom/Ireland

  • Vendor capacity is open. Grangemouth is not accepting containers for feeders arriving on the week of June 27. There are no reported issues from vendors regarding congestion and turnaround times. Coatbridge rail terminal is still heavily congested but should ease at the beginning of August.  

Area Med Agents*
*Med Agents = *Albania, Algeria, Bulgaria, Cyprus, Georgia, Croatia, Israel, Lebanon, Libya, Morocco, Montenegro, Malta, Romania, Slovenia, Tunisia, Ukraine, Novorossiysk, Russia

  • Odessa, Ukraine: operations are suspended

Ukraine/Russia updates:

  • Please visit general updates here, and the FAQ in this link.


Port delay or congestion in main Terminals:

  • Genoa PSA GP terminal yard utilization is at its highest utilization with no improvement of dwell times. Empty restriction for gate-in gate remains strictly enforced to ensure import containers are always stowed in operational yard and available for delivery at all times. Gate in restrictions for exports are also carefully managed and adjusted on daily basis as per export vessels ETA. Vessel opening and closing time can be checked on the PSAGP portal.
  • LSCT terminal yard in La Spezia is still highly utilized. From May 23, 2022, export gate ins for second vessel will no longer be accepted and gate opening time for 1st vessel will be strictly set as of 1 wk prior vessel ETA. The gate in restriction will be further extende in case of vessel delay. Gate in acceptance of mtys for loading on vessel remains restricted and must be coordinated on daily basis with terminal operator - also reefer export acceptance is restricted / coordinated as reefer plugging capacity is at the limit; terminal operator is prioiritizing at berth vessels having higher export moves in order to releif the yard. With the increasing waiting times at the LSCT termina gate and inside terminal yard, all trucking associations have announced the implemenation of a congestion surcharge.
  • TDT Terminal in Leghorn situation is improving. Terminal performance is at 18 MPH per gantry crane
  • GPT terminal in Genoa is faced with very high yard utilization.

Yard availability, utilization, congestions:

  • The Port Authorities in Ancona have assigned pier no 26 to cruise ships during the summer weekends with possible impact on our vessels
  • For the entire month of August 2022 civil works have been scheduled to the Genoa rail network - rail activity to/fm Genoa old port will be totally stopped fm August 5 until September 6 because of works at the “linea sommergibile” connecting external rail network to the port. No rail activity can be performed fm/to GPT and PSA GP terminal during this time frame. For the same period civil works are planned also at Mignanego rail tunnel outside Genova limiting the transit of the apennines to the Ovada routing – works are expected to limit by 30% rail capacity to/fm Genoa PSA VTE terminal.  
  • Genoa GPT Terminal IMO area is heavily congested resulting possible gate in container rejection.

Terminal performance:

  • LSCT terminal in La Spezia has a very high number of import units and is faced with train capacity shortage affecting dwell time of HC cntrs to Milano area. Acceptance of import units for delivery under Fast Corridor terms is still suspended for HC till further notice.

Customer Service

Bookings are received and processed regularly. Reach out to your local customer service representative here.

You can do all your transactions digitally; everything is just one click away! Easy. Online. Everywhere.

  • We kindly ask you to review the possibility of covering your shipments by Sea-Waybill instead of Original Bills of Lading, if legally and commercially acceptable.
  • For the surrender of Original Bills of Lading prior to container release at destination, please contact your local office for detailed guidance, they are happy to assist you. Please also consider electronic payment channels to avoid physical contact needs.
  • You can do all your transactions digitally – from placing a booking to sending a shipping instruction. Everything is just one click away!
  • To monitor your shipments, go ahead and use the Hapag-Lloyd Navigator, our new one-screen dashboard with real-time view on all your shipments. Alternatively, visit the Online Business section at our Hapag-Lloyd website for vessel/container/booking status and sailing schedules information.
  • Even though your sales counterpart will not be able to visit you in person, we will continue to stay close to you via phone and where possible even via video chat.
  • Our teams are fully operational with staff working remotely through laptops and headsets. To make life easier for our employees, we encourage you to send emails instead of phone calls whenever you can.
  • Counters continue to be operational - where allowed by the local government.
  • Check out our Mobile App, that allows you to perform essential tasks from your phone: Quick Quotes, Schedules, Bookings, Track & Trace and many more!
  • Get instant info and updates by subscribing to our CustomerNEWS.

Vessel updates and port changes per service

Far East (FP2/FE5) service - Vessels calling Wilhelmshaven

  • To minimize the waiting time for your import cargo, the following vessels will be calling the port of Wilhelmshaven in Germany.

  • MV ONE ONE GRUS V. 015W 
    • Estimated Time of Arrival at Wilhelmshaven: June 13, 2022
  • MV YM Wellspring V. 011W
    • Estimated Time of Arrival at Wilhelmshaven: June 19, 2022
  • The Wilhelmshaven vessel call will enable:
    • Transhipment of your cargo into ScanBaltic destinations
    • Carrier Haulage solutions directly from Wilhelmshaven into Central European final destinations

  • Please find the terminal details for discharge cargo:
    Eurogate Container Terminal
    Ozean-Pier 1
    26388 Wilhelmshaven

  • Europe Export cargo will be loaded from Hamburg as planned.


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