We've got you covered during COVID-19

Sustaining your supply chain







We are here for you, with a team of 13,000 standing by your side, to support our customers as best as possible. In these challenging times, we all sail in one direction to achieve the same goal. Please, stay safe and don't forget, we stay onboard for you.

Overview of service adjustments worldwide

service adjustments

Due to the current situation, we have reduced frequencies and selected network adjustments of some of our services or decided to discontinue them.

However, it is our highest priority to provide you with best-possible services to get your cargo to its destination. This is a comprehensive overview of the most important changes, which we will update on a regular basis.

Last updated on 16 December 2020

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A message from our CEO, Rolf Habben Jansen

Read the full message here


General information on Original Bills of Lading

Since our office counters are closed or only manned by skeleton staffs, we are asking you to review the possibility of (A) covering your shipments by sea waybill instead of original bills of lading (if legally and commercially acceptable) or (B) of having your documents distributed at destination.

For the surrender of original bills of lading prior to container release at destination, please contact your local office for detailed guidance. We also kindly ask you to consider using electronic payment channels so as to minimise physical contact.


Need an update on your cargo? Get in touch with our local experts  

Get all the latest info with our CustomerNEWS  

If you have any general questions, please don’t hesitate  to contact us.

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