USA – Manual Shipping Instruction Fee

Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in the USA are already enjoying the benefits of our e-Business solutions.

We would like to inform you that with effect from November 1, 2018 Hapag-Lloyd (America), LLC will implement a Manual Shipping Instruction Fee for Shipping Instructions (SI’s) received manually and not via our provided e-Business channels as per below (e.g. via e-mail) as follows:

• USD 50 / Manual Shipping Instruction – MSI

This ‘Manual SI Fee’ (MSI) will not be charged for Shipping Instructions sent via the three below mentioned e-channels:

• Hapag-Lloyd eaSI Applications (for registered Users)
  eaSI Mail (PDF) and eaSI Online (PDF)
• Bilateral EDI connection between ERP systems
  
• Integration with portals (INTTRA / GT Nexus / Cargosmart)

Prior to this implementation date, we invite customers to explore our e-Business solutions on our website at the following link Hapag-Lloyd Online Business.

All our USA Local Charges can be found on our website at:
USA – Local Charges/Service Fees