Regional Updates in Europe

Updates on the impact of COVID-19 in Europe

Despite the challenging circumstances, we are grateful that our employees in Europe are safe and sound. The majority of them are working from home. You can reach your local customer service representatives as usual via email and telephone. Furthermore, we are happy to report that our vessels are operating as usual and that our service portfolio remains unaffected.
 

Terminal Operations​

All terminals are operating.​


Railway Operations​

All services and ramps remain operational with a few exceptions.

Note:  

France: Rail terminals are working slower due to reduced staff  


Truck Availability​

Business as usual​ with a few exceptions.

Note:

Hungary: Limited freight border crossings affecting deliveries via terminals DUNAJASKA STREDA and CUNOVO REJKA; a surcharge of EUR250 will be charged for all transport via DUNAJSKA STREDA - MILHOSŤ – TORNYOSNÉMETI (Miglecnemeti – Tornyosnemeti)

Austria: Delays anticipated when entering/leaving the country due to additional health checks

France: Cross border traffic from/to Switzerland terminated until further notice


Barge Availability​

Business as usual​ with a few exceptions.

Note:

France: Greenmodal barge does not call SEAYARD at Fos anymore. Barges are not allowed to operate 24/7 anymore, currently operate with reduced capacity for only 10 h/day


Depots​

Business as usual.


Customer Service

Business as usual. Reach out to your local customer service representative here.

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