Regional Updates in Latin America

Last updated on March 25, 2025

Operational and Customer Service Overview

Last updated on March 25, 2025
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • SEC Service Terminal Change in Santos
  • Shipping with our Caribbean Express Service (CES)? Here’s an update for your cargo planning.
  • Shipping to El Salvador or Guatemala? Here's an update for your cargo planning. Stay informed with our live ticker.
  • We have some good news if you're shipping to/from Cuba! Here’s a live ticker with latest updates.
  • Shipping to/from Florida and the US Gulf, North America? Here's an update for your cargo planning.
  • Shipping with our Gulf Caribbean Service (GCS)? A General Rate Increase (GRI) is coming up.

SEC Terminal Update

If you're shipping with our SEC service, please be aware that the terminal in Santos, BR will change. For your reference, please find the terminal transition details below:

  • Northbound: Terminal BTP
    First vessel: Monte Verde V.513N, Estimated Time of Arrival (ETA) April 5, 2025
  • Southbound: Terminal DPW
    First vessel: Wieland V.511S, Estimated Time of Arrival (ETA) April 2, 2025

Please note that the berth window will experience slight adjustments compared to our existing schedule at Santos Brasil Terminal. We will share precise details shortly and keep you updated accordingly.

Vessel updates and port changes per service

California Central America Express Service (CCE)

  • No service updates for this week.

US Gulf – South America East Coast Loop 1 Service (GS1)

  • No service updates for this week.

ANDEX Sling 1 Service (AN1)

  • No service updates for this week.

Asia – South America East Coast Service 2 (AS2)

  • No service updates for this week.

ANDEX Sling 2 Service (AN2)

  • MV MSC CANDIDA (V.FA508R) will omit Lazaro Cardenas, Mexico (original call date Mar. 29, 2025).

Asia Mexico Express Service (TPM)

  • No service updates for this week.

Joint Caribbean Service (JCS)

  • No service updates for this week.

South America West Coast Express Service (SWX)

  • Vessels are omitting FRLEH until June. 21, 2025.

Mediterranean South America West Service (MSW)

  • In order to improve our schedule reliability, starting from MV Leonidas Z., voyage 514 NB (ETA Buenaventura, Colombia March 29, 2025), MSW service will no longer call directly Salerno, Italy. We will still offer connectivity via Livorno.

Please contact your local office representatives for alternatives if needed.  

Mediterranean - East Coast South America Service (MSE)

  • No service updates for this week.

Caribbean Express Service (CES)

  • No service updates for this week.

US - South America East Coast Service (SEC)

  • No service updates for this week.

West Coast South America Feeder 2 Service (WS2)

  • No service updates for this week.

West Coast South America Feeder 3 Service (WS3)

  • No service updates for this week.

West Coast South America Feeder 4 Service (WS4)

  • No service updates for this week.

Europe East Coast Feeder Service (ECX)

  • No service updates for this week.

Gulf – Caribbean Service (GCS)

  • No service updates for this week.

Gulf Bridge Service (GC2)

  • MV LISBON EXPRESS (V.2513N) will omit Manzanillo, Panama (original call date March 28, 2025).

Venezuela Coast Feeder Service (VCF)

  • No service updates for this week.

Atlantic Loop 4 Service (AL4)

  • · No service updates for this week.

Conosur Service (CON)

  • No service updates for this week.

Mediterranean Gulf Express Service (MGX)

  • No service updates for this week.

Atlantic Loop 5 Service (AL5)

  • No service updates for this week.

South America Africa Service (SAT)

Americas Service (USW)

  • MV POLAR ECUADOR (V.512N) will omit New York, United States (original call date March 27, 2025).

Argentina Port Status

Buenos Aires

  • APM TERMINALS: Yard at 68% utilization, no waiting time, working normally.
  • EXOLGANSA,AVELLANEDA: Yard at 56% utilization, waiting time of 21 hours, working normally.

Brazil Port Status

Navegantes

  • PORTONAVE S/A: Yard at 77% utilization, waiting time of 133 hours, terminal under a civil work, operating just with one pier.

Pecem

  • APM TERMINALS: Yard at 53% utilization, waiting time of 9 hours, working normally.

Rio de Janeiro

  • MULTI-RIO OPERACOES: Yard at 41% utilization, waiting time of 8 hours, working normally.
  • RIO BRASIL TERMINAL: Yard at 60% utilization, waiting time of 6 hours, working normally.

Rio Grande

  • TECON-RIG (TERMINAL): Yard at 71% utilization, waiting time of 9 hours, working normally.

Salvador

  • TECON SALVADOR SA: Yard at 73% utilization, waiting time of 12 hours, working normally.

Santos

  • BRASIL TERMINAL: Yard at 67% utilization, waiting time of 15 hours, terminal working with two piers.
  • DP WORLD SANTOS: Yard at 83% utilization, waiting time of 14 hours, working normally.
  • SANTOS BRASIL: Yard at 57% utilization, waiting time of 8 hours, working normally.

Suape

  • TECON SUAPE: Yard at 65% utilization, waiting time of 7 hours, working normally.

Itapoa

  • ITAPOA TERMINAIS: Yard at 67% utilization, waiting time of 18 hours, working normally.

Paranagua

  • TCP - TERMINAL: Yard at 70% utilization, waiting time of 7 hours, working normally.

Chile Port Status

Antofagasta

  • ATI: Yard at 75% utilization, no waiting time, working normally.

Arica

  • TPA / ARICA: Yard at 40% utilization, no waiting time, working normally.

Iquique

  • ITI: Yard at 112% utilization, waiting time of 4 hours, port & yard congested due to crane failure and depot congestion.

San Antonio

  • DPW SAI: Yard at 75% utilization, no waiting time, working normally.
  • SAN ANTONIO TERMINAL: Yard at 69% utilization, no waiting time, working normally.

San Vicente

  • SVTI/SAN VICENTE TER: Yard at 87% utilization, no waiting time, working normally.

Valparaiso

  • TERMINAL PACIF SUR: Yard at 70% utilization, no waiting time, working normally.

Puerto Angamos

  • PUERTO ANGAMOS: Yard at 66% utilization, no waiting time, working normally.

Colombia Port Status

Buenaventura

  • S.P.R BUN: Yard at 78% utilization, waiting time of 3 hours, working normally.

Cartagena

  • CONTECAR: Yard at 85% utilization, waiting time of 39 hours, berth & yard congested.
  • SOCIEDAD PORTUARIA R: Yard at 85% utilization, waiting time of 39 hours, berth & yard congested.

Santa Marta

  • SMITCO: Yard at 75% utilization, waiting time of 3 hours, working normally.

Costa Rica Port Status

Caldera

  • SPC PTO CALDERA: Yard at 81% utilization, waiting time of 36 hours, working normally.

Limon

  • APM TERMINALS: Yard at 50% utilization, waiting time of 3 hours, working normally.

Dominican Republic Port Status

Caucedo

  • DP WORLD: Yard at 93% utilization, waiting time of 4 hours, working normally, berth & yard congested.

Ecuador Port Status

Guayaquil

  • TPG TERMINAL: Yard at 59% utilization, waiting time of 2 hours, working normally.

Posorja

  • DPWORLD POSORJA S.A.: Waiting time of 6 hours, working normally.

El Salvador Port Status

Acajutla

  • CEPA/PUERTO ACAJUTLA: Yard at 91% utilization, waiting time of 5 hours, working normally, berth congested.

Guatemala Port Status

Puerto Quetzal

  • APMT QUETZAL: Yard at 77% utilization, waiting time of 72 hours, berth congested.
  • MUELLE COMERC,PTO.QU: Yard at 70% utilization, waiting time of 6 hours, berth congested.

Puerto Barrios

  • PUERTO BARRIOS: Yard at 85% utilization, waiting time of 4 hours, working normally, berth congested.

Honduras Port Status

Puerto Cortes

  • ENAP,HNPCR/TERMINAL: Yard at 93% utilization, waiting time of 3 to 9 hours, berth congested.

Jamaica Port Status

Kingston

  • KINGSTON FREEPORT: Yard at 99% utilization, no waiting time, working normally.

Mexico Port Status

Altamira

  • IPM (TERMINAL): Yard at 80% utilization, waiting time of 2 hours, berth congested.

Ensenada

  • EIT: Yard at 82% utilization, waiting time of 6 hours, berth congested.

Lazaro Cardenas

  • APM TERMINALS LZC: Yard at 75% utilization, no waiting time, working normally.
  • LC TERMINAL T2: Yard at 85% utilization, no waiting time, working normally.

Veracruz

  • CICE (PUERTO SECO): Yard at 65% utilization, waiting time of 60 hours, berth congested.
  • ICAVE VERACRUZ: Yard at 69% utilization, waiting time of 60 hours, berth congested.

Manzanillo

  • CONTECON MANZANILLO: Yard at 75% utilization, no waiting time, working normally.
  • SSA HOLDINGS: Yard at 85% utilization, waiting time of 2 hours, yard congested.

Nicaragua Port Status

Corinto

  • AUTORIDAD PORT,CORIN: Yard at 98% utilization, waiting time of 66 hours, berth congested.

Panama Port Status

Balboa

  • PANAMA PTS,BLB/TERMI: Yard at 82% utilization, no waiting time, working normally.

Manzanillo

  • PORT OF MANZANI/TERM: Yard at 85% utilization, waiting time of 1 to 72 hours, berth congested.

Rodman

  • PSA: Yard at 53% utilization, waiting time of 1 hour, working normally.

Peru Port Status

Callao

  • DP WORLD CALLAO: Yard at 68% utilization, waiting time of 1 hour, working normally.

Ilo

  • SOUTHERN: Yard at 35% utilization, waiting time of 1 hour, working normally.

Matarani

  • TISUR: Yard at 20% utilization, waiting time of 1 hour, working normally.

Paita

  • TERMINALES PORTUARIO: Yard at 48% utilization, waiting time of 1 hour, working normally.

Salaverry

  • SALAVERRY TERMINAL I: Yard at 10% utilization, waiting time of 1 hour, working normally.

Puerto Rico Port Status

San Juan

  • AYALA COLON,SJU/TERM: Yard at 92% utilization, no waiting time, working normally.

Uruguay Port Status

Montevideo

  • MONTECON,MONTEVIDEO: Yard at 48% utilization, no waiting time, working normally.
  • TERMINAL CUENCA DEL: Yard at 28% utilization, no waiting time, working normally.

     

* Waiting times applicable for vessels arriving out of berthing window or terminals operating on FIFO basis.

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Contact

Contact your nearest operational expert